- Category rank
- #480 in Customer Service
- Price from
- £29,700 / company / year (GBP)
- Listing audit
- 64/100
Trados Connector for Knowledge is a Salesforce AppExchange app by RWS. With a rating of 3.0★ from 2 reviews, it currently ranks #480 in the Customer Service category.
Trados Connector for Knowledge is the #480 ranked Customer Service app on Salesforce, with a 3.0 average rating from 2 reviews, as a paid app, as of Nov 11, 2026.
AppRanks verdict
Generated from marketplace data as of Nov 11, 2026
Trados Connector for Knowledge ranks #480 of 1,160 in Customer Service on Salesforce. It holds a 3.0★ average from 2 reviews on Salesforce. There is no free plan — compare the paid plans below before installing.
Pros
- +Listed on Salesforce since 2016
Cons
- −Average rating below 4.0 (3.0★) — read recent low-star reviews before committing
- −Only 2 reviews — the average can still move with a few new ratings
- −No free plan (paid) — evaluation needs a paid plan or a trial
About Trados Connector for Knowledge
How Trados Connector for Knowledge works
Huge volumes of Knowledge Article content are often translated with a very manual and fragmented process. Typically, individual users extract content, send it to third party agencies for translation, and then manually import it back into Salesforce.
The Trados Connector for Salesforce Knowledge allows users to easily send content for translation, approve costs and track progress without having to leave the Salesforce platform. Users can now easily deliver high quality translations in their local markets on a global scale.
With the Trados Connector for Knowledge you get:
- An easy-to-use translation platform embedded within your Salesforce platform.
- Cost savings from leveraging smart translation memories and you never paying to translate something twice.
- Ability to access RWS’s Machine Translation for enhanced productivity or ‘no touch’ translation.
- Access on any device wherever you are, with a multi-channel experience available via browser, mobile or tablet.
- Support for RWS Translation Management technology, including Trados, TMS, Managed Translation and WorldServer.
Key features
- Unlock your Salesforce Knowledge • By translating your valuable content into other languages, you’ll share your expertise with a broader audience. • Translate Salesforce information from Knowledge Articles to Document Attachments and Notes Records.
- Deliver translated content quicker • Leverage your language technology investments to translate thousands of articles faster. • Initiate translations from within the Salesforce platform with no need to switch context.
