Virtual Call Centre by CloudSteer for Salesforce
- Category rank
- #402 in Customer Service
- Price from
- $75 / user / month (USD)
- Listing audit
- 64/100
Virtual Call Centre by CloudSteer is a Salesforce AppExchange app by Cloudsteer Technology Pte Ltd. With a rating of 5.0★ from 1 reviews, it currently ranks #402 in the Customer Service category.
Virtual Call Centre by CloudSteer is the #402 ranked Customer Service app on Salesforce, with a 5.0 average rating from 1 review, as a paid app, as of Nov 5, 2026.
AppRanks verdict
Generated from marketplace data as of Nov 5, 2026
Virtual Call Centre by CloudSteer ranks #402 of 1,158 in Customer Service on Salesforce. It holds a 5.0★ average from 1 review on Salesforce. There is no free plan — compare the paid plans below before installing.
Pros
- +Listed on Salesforce since 2017
Cons
- −Only 1 review — the average can still move with a few new ratings
- −No free plan (paid) — evaluation needs a paid plan or a trial
About Virtual Call Centre by CloudSteer
How Virtual Call Centre by CloudSteer works
Virtual Call Center is an amazing solution for managing your inbound, outbound or even the missed calls with call recordings, built natively on Force.com. It automates record creation without any user inputs, be it a lead, case or any custom object. VCC overcomes the challenge of user dependency with sure shot adoption. VCC can simply integrate with most phone line service providers. Has an extremely user friendly UI to configure any call forwarding logic, even when users are not logged in, automatically capturing each call, record creation and call recording in mp3 files within Salesforce.com file storage.
Key features
- Call Contact Centre
- Capture every prospect / lead automatically
- Automated Real time Marketing campaign ROI,
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
Other capabilities (1)
role not classified yet
- Call RecordingRecord calls for training, compliance, and quality assurance purposes.
Ratings and reviews
Reviews for this app aren't archived by AppRanks yet — read them on Salesforce.
Category rankings
A category rank is the app's position in Salesforce's own category listing. Keyword ranks (search-result positions) are a separate measure.
- Customer Service#402of 1,158Top 35%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Virtual Call Centre by CloudSteer ranks for 5 keywords across Salesforce AppExchange. Here are the top 3:
Competitors & alternatives
Virtual Call Centre by CloudSteer doesn't have curated competitor matchups yet.Other tracked Customer Service apps on Salesforce:
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Frequently asked questions
What is Virtual Call Centre by CloudSteer?
Virtual Call Centre by CloudSteer is a Salesforce app by Cloudsteer Technology Pte Ltd, listed in Customer Service. It holds a 5.0-star average from 1 review on Salesforce. It has been listed since 2017.
Is Virtual Call Centre by CloudSteer free?
No. Virtual Call Centre by CloudSteer has no free plan on Salesforce; the paid plan is $75 / user / month (USD). Listed plans: Default Plan.
Where does Virtual Call Centre by CloudSteer rank on Salesforce?
Virtual Call Centre by CloudSteer ranks #402 of 1,158 apps in Customer Service on Salesforce.