- Category rank
- #147 in Sales Intelligence
- Price
- Free plan
- Listing audit
- 61/100
Customer Stories is a Salesforce AppExchange app by Salesforce Labs. With a rating of 2.8★ from 18 reviews, it currently ranks #147 in the Sales Intelligence category.
Customer Stories is the #147 ranked Sales Intelligence app on Salesforce, with a 2.8 average rating from 18 reviews, free to use, as of Nov 8, 2026.
AppRanks verdict
Generated from marketplace data as of Nov 8, 2026
Customer Stories ranks #147 of 370 in Sales Intelligence on Salesforce. It holds a 2.8★ average from 18 reviews on Salesforce. It is free to use.
Pros
- +Free plan available — no paid subscription needed to start
- +Listed on Salesforce since 2011
Cons
- −Average rating below 4.0 (2.8★) — read recent low-star reviews before committing
- −Only 18 reviews — the average can still move with a few new ratings
About Customer Stories
How Customer Stories works
Customer Stories allows you to document and quickly find success stories with your customers, partners, competitive wins, and sales references. This app is based on the application Salesforce uses internally to track similar stories.
Key features
- Easily capture and link Customer Stories to Opportunities
- Custom Search and filter page to easily find the right stories
Standardized capabilities
AppRanks hasn't mapped this app to standardized capabilities yet. The developer's own feature list is shown above.