iTools Customizable Account Hierarchy for Salesforce AppExchange
iTools Customizable Account Hierarchy is the #15 ranked sales intelligence app on Salesforce, with a 4.9 average rating from 35 reviews, as a paid app, as of Sep 12, 2026.
iTools Customizable Account Hierarchy is a Salesforce AppExchange app by Insitu Software, LLC. With a rating of 4.9★ from 35 reviews, it currently ranks #15 in the Sales Intelligence category.
AppRanks data: iTools Customizable Account Hierarchy ranks #15 in Sales Intelligence on Salesforce AppExchange, placing it in the top 5% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
iTools Customizable Account Hierarchy is a category-leading Salesforce app with a limited review volume. It is listed in the Sales Intelligence category on Salesforce AppExchange, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 35 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Salesforce AppExchange listing.
Pros
- +High average rating (4.9★) signals consistent merchant satisfaction
- +Published by Insitu Software, LLC — established developer track record
Cons
- −Limited review base (35) — ratings can shift significantly with new feedback
- −Paid-only pricing (paid) — evaluation requires committing payment details
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About iTools Customizable Account Hierarchy
How iTools Customizable Account Hierarchy works
Create a more comprehensive view of a company and its subsidiaries. Choose any standard, custom or related object field to display in the Account Hierarchy and customizable related object tabs. Point and Click interface to set up a global configuration with overrides available by profile, role and user. Expand/Collapse, 3-way Column Sort, Printable View and Export capabilities, plus Contact Org Chart View to see all Reports To relationships. Configure Tab views to filter the list of items displayed. New ‘From Here Down’ filter to show just a specific branch of the hierarchy. Use the iTools Hierarchy Builder to create/maintain parent account relationships. iTools continues to add more account hierarchy functions for parent/child accounts. Making Account Hierarchies useful in reports, charts and dashboards is super easy using our iTools Ultimate Account ID for Account Hierarchy Members which also supports creation of Roll-up Summary Fields for Account - Account (Hierarchy) Relationship and Account Hierarchy formula fields/functions. For larger accounts, there is no better way to analyze facts, manage relationships & coordinate activities across all entities.
Key features
- Customize the Account Hierarchy and related object tabs to show information most relevant to you. Supports both Lightning and Classic
- Easily report on Account Hierarchy information. Create reports, charts and dashboards to summarize data for all accounts in a hierarchy (and related data).
- Must install iTools Configuration Manager prior to iTools Customizable Account Hierarchy. See configuration guide for details.
Category rankings
As of Sep 12, 2026- Sales Intelligence#15of 367Top 5%
- Sales#120of 1,768Top 7%
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Track daily rank changes, category shifts, and position volatility.
Keyword rankings
iTools Customizable Account Hierarchy ranks for 3 keywords across Salesforce AppExchange. Here are the top 3:
Competitors & alternatives
iTools Customizable Account Hierarchy doesn't have curated competitor matchups yet. Other tracked sales intelligence apps on Salesforce:
Frequently asked questions
What is iTools Customizable Account Hierarchy?
iTools Customizable Account Hierarchy is an app for Salesforce. It currently holds a 4.9-star rating from 35 merchant reviews, and it has been listed on the marketplace since 2009. It is listed under the Sales Intelligence category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Insitu Software, LLC.
Is iTools Customizable Account Hierarchy free?
iTools Customizable Account Hierarchy does not offer a permanent free plan on Salesforce. Pricing starts at 3.25, and the listed tiers are Default Plan. Trial availability and exact billing terms are mirrored from the live Salesforce listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses iTools Customizable Account Hierarchy?
iTools Customizable Account Hierarchy is actively installed across Salesforce stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Sales Intelligence category on Salesforce.
Where does iTools Customizable Account Hierarchy rank on Salesforce?
iTools Customizable Account Hierarchy currently sits at position #15 in the Sales Intelligence category on Salesforce. That places it in the top 4% of 367 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.