UiPath CX Companion Salesforce Plug-in is the #857 ranked customer service app on Salesforce, as a paid app, as of Sep 12, 2026.
UiPath CX Companion Salesforce Plug-in is a Salesforce AppExchange app by UiPath Inc..
AppRanks data: UiPath CX Companion Salesforce Plug-in ranks #857 in Customer Service on Salesforce AppExchange, placing it in the top 76% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
UiPath CX Companion Salesforce Plug-in is a newly-listed Salesforce app with a limited review volume. It is listed in the Customer Service category on Salesforce AppExchange, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Salesforce AppExchange listing.
Pros
- +Published by UiPath Inc. — established developer track record
Cons
- −No public reviews yet — fit and reliability are unverified
- −Paid-only pricing (paid) — evaluation requires committing payment details
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About UiPath CX Companion Salesforce Plug-in
How UiPath CX Companion Salesforce Plug-in works
CX Companion is a productivity workspace built as a customizable Apps template that enables contact center representatives to view, run, and track automations, apps, and agents based on the context of incoming calls or service requests. It can be embedded in Salesforce (out of the box), embedded in other third‑party systems, or used standalone.
- Access a 360° customer view by pulling data from the host system.
- See and run the most relevant UiPath actions (automations, apps, agents) driven by case/account context.
- Launch workflows that reduce swivel-chair work by executing steps across systems while the agent stays in Salesforce
- Track execution status (start/end), and streamline handoffs with attended and unattended execution options.
Key features
- Out-of-the-box Salesforce embedding for CX Companion using external events.
- Renders CX Companion in a Salesforce LWC iframe for in-context agent experiences.
- Context-driven action discovery: show the right automations/apps/agents by record type (e.g., Case, Account).
- 360° customer view pulled from the host environment to reduce tab-switching.
- One-click execution with prefilled inputs and run tracking inside the companion workspace.
- Supports attended and unattended execution (with attended mode requiring UiPath Assistant).
- No data persistence in CX Companion; it operates as a UI layer over deployed UiPath assets.
Category rankings
As of Sep 13, 2026- Customer Service#857of 1,137Top 76%
- Productivity#1131of 1,664Top 68%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
UiPath CX Companion Salesforce Plug-in doesn't have curated competitor matchups yet. Other tracked customer service apps on Salesforce:
Frequently asked questions
What is UiPath CX Companion Salesforce Plug-in?
UiPath CX Companion Salesforce Plug-in is an app for Salesforce. It is published on Salesforce AppExchange and tracked by AppRanks, and it has been listed on the marketplace since 2026. It is listed under the Customer Service category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by UiPath Inc.
Is UiPath CX Companion Salesforce Plug-in free?
UiPath CX Companion Salesforce Plug-in does not offer a permanent free plan on Salesforce. Pricing starts at 4, and the listed tiers are Default. Trial availability and exact billing terms are mirrored from the live Salesforce listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses UiPath CX Companion Salesforce Plug-in?
UiPath CX Companion Salesforce Plug-in is actively installed across Salesforce stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Customer Service category on Salesforce.
Where does UiPath CX Companion Salesforce Plug-in rank on Salesforce?
UiPath CX Companion Salesforce Plug-in currently sits at position #857 in the Customer Service category on Salesforce. That places it in the top 75% of 1,137 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does UiPath CX Companion Salesforce Plug-in integrate with?
UiPath CX Companion Salesforce Plug-in lists 2 integrations on its Salesforce marketplace page. The most prominent are Service Cloud, Service Cloud. Integration data is mirrored from the live Salesforce listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.