Highlight Badges for Salesforce AppExchange
Highlight Badges is the #230 ranked customer service app on Salesforce, with a 5.0 average rating from 1 review, with a free plan available, as of Jul 15, 2026.
Highlight Badges is a Salesforce AppExchange app by SerkinSolutions. With a rating of 5.0★ from 1 reviews, it currently ranks #230 in the Customer Service category.
AppRanks data: Highlight Badges ranks #230 in Customer Service on Salesforce AppExchange, placing it in the top 21% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Highlight Badges is a category-leading Salesforce app with a limited review volume. It is listed in the Customer Service category on Salesforce AppExchange, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 1 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Salesforce AppExchange listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
- +Published by SerkinSolutions — established developer track record
Cons
- −Limited review base (1) — ratings can shift significantly with new feedback
Looking to switch from Highlight Badges?
See Highlight Badges's alternatives ranked by audit score, rating, and review velocity.
About Highlight Badges
How Highlight Badges works
The Highlight Badges component centralizes key record insight on a Lightning Page. Configure badges to display based on the current record, or based on any related record's details.
Set up alerts to notify the user of critical information when a record page loads.
Configure badge actions to streamline workflows. Badge actions can navigate to the source record or to help documents, and run autolaunched flows and screen flows to allow the user to take immediate action.
Key features
- Make the most important information easy to find
- Quickly navigate to related records
- Display pop-up or toast alerts to users with critical information
- Run screen flows and autolaunched flows to allow the user to take immediate action
Category rankings
As of Jul 15, 2026- Customer Service#230of 1,110Top 21%
- Sales#265of 1,713Top 16%
- Productivity#272of 1,629Top 17%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Highlight Badges ranks for 4 keywords across Salesforce AppExchange. Here are the top 3:
- 1.toastRank #6
- Rank #10
- Rank #12
Competitors & alternatives
Highlight Badges doesn't have curated competitor matchups yet. Other tracked customer service apps on Salesforce:
Frequently asked questions
What is Highlight Badges?
Highlight Badges is an app for Salesforce. It currently holds a 5.0-star rating from 1 merchant review, and it has been listed on the marketplace since 2025. It is listed under the Customer Service category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by SerkinSolutions.
Who uses Highlight Badges?
Highlight Badges is actively installed across Salesforce stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Customer Service category on Salesforce.
Where does Highlight Badges rank on Salesforce?
Highlight Badges currently sits at position #230 in the Customer Service category on Salesforce. That places it in the top 21% of 1,110 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does Highlight Badges integrate with?
Highlight Badges lists 4 integrations on its Salesforce marketplace page. The most prominent are Sales Cloud, Service Cloud, Nonprofit Cloud, None. Integration data is mirrored from the live Salesforce listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.