Is Hide Ticket Fields cheaper than Cely?

For most accounts under typical category usage, the answer depends on tier. Hide Ticket Fields is in the free band (Free), while Cely is freemium (Free to install). At parity scale, the cheaper option can save 30–60% — but feature-for-feature swaps usually narrow the gap above the second tier.

Which alternative has the highest rating?

Hide Ticket Fields 5.00★, 55PBX Softphone PABX Virtual 5.00★, Aircall for Support 5.00★. Audit scores are the better tiebreaker when ratings cluster — they reflect listing depth, screenshots, and description quality.

Why isn't every option on this list?

This page surfaces 12 alternatives ranked by blended score. Apps just outside the top-12 typically have lower feature similarity (under 40%), thinner listings (audit under 65), or have flagged review-quality issues. If you have a specific app in mind, check the full Zendesk catalog for its profile.

How is the ranking built?

Three signals, weighted: feature similarity (45%) from N-gram match against Cely's feature signature, audit + rating (35%) blending listing quality with rolling 90-day rating, and review velocity (20%) tracking 30-day review additions normalized by category baseline. We don't accept paid placement and we publish the rules so you can audit them yourself.

When was this ranking last updated?

This page rebuilds daily. Source data — Cely's listing and the 12 alternatives' listings — is scraped every 24 hours. Audit scores re-run on the same cadence. If a rating shifts more than 0.05★ overnight, that's a real change in the marketplace, not a model artifact.

Can I track Cely alongside its alternatives in AppRanks?

Yes — that's the dashboard product. Add up to 12 competitors to any app you track, and AppRanks will surface daily ranking deltas, ad activity, keyword overlap, and rating-curve divergence. The free tier covers 1 app + 3 competitors. Try free →

Cely alternatives — Zendesk apps ranked by audit score

AppRanks

Cely alternatives — Zendesk apps ranked by audit score

SIDE-BY-SIDE COMPARISON

Cely versus the top 3.

Five rows, all loaded above the fold. Wins are highlighted; nothing's hidden behind a tab.

YOU'RE LEAVING

Cely

#1 in Contact Center

Rating—

Reviews0

AuditNot audited

PricingFree to install

Best forContact Center workflows

TOP PICK

Hide Ticket Fields

#1 in Contact Center

Rating5.00★

Reviews865 ★

AuditNot audited

PricingFree

MatchNot measured

Best forContact Center workflows

RANK #2

55PBX Softphone PABX Virtual

#2 in Contact Center

Rating5.00★

Reviews92

AuditNot audited

PricingFree to install

MatchNot measured

Best forContact Center workflows

RANK #3

Aircall for Support

#3 in Contact Center

Rating5.00★

Reviews40

AuditNot audited

PricingFree to install

MatchNot measured

Best forContact Center workflows

	YOU'RE LEAVING Cely #1 in Contact Center	TOP PICK Hide Ticket Fields #1 in Contact Center	RANK #2 55PBX Softphone PABX Virtual #2 in Contact Center	RANK #3 Aircall for Support #3 in Contact Center
Average rating	—	5.00 (highest in this row)	5.00

Alternatives to Cely

Three you should evaluate first.

Hide Ticket Fields

55PBX Softphone PABX Virtual

Aircall for Support

Cely versus the top 3.

Cely

Hide Ticket Fields

55PBX Softphone PABX Virtual

Aircall for Support

The next 9, denser.

9 more Zendesk alternatives to Cely

How these alternatives are ranked

Four reasons people leave.

Pricing has outgrown your usage

You need a feature outside the focus

Support response has slowed you down

Your scale has changed since you picked

Answers built from the data.

Continue your research

Audit Cely's listing

Cely vs Hide Ticket Fields

Zendesk category leaders