Is Wildix or Relatel af Available cheaper?

Both Wildix and Relatel af Available offer paid plans only. Wildix starts at Free to install; Relatel af Available starts at Free to install. Compare the per-tier features in the Pricing section above before committing.

Should I choose Wildix or Relatel af Available?

AppRanks cannot separate these two on rating, because neither publishes one. Wildix does carry the larger published review base (9 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Wildix or Relatel af Available?

Both apps are one-click installs from the Zendesk Marketplace. Wildix has the deeper published review base (9 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Zendesk Marketplace support teams?

Wildix typically suits early-stage and growth-mode teams based on its published review base (9 reviews). Relatel af Available typically suits early-stage and growth-mode teams based on its published review base (0 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between Wildix and Relatel af Available?

Migration support varies by app and category. Wildix and Relatel af Available both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Relatel af Available" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

Wildix vs Relatel af Available — Zendesk

Wildix vs Relatel af Available

Side-by-side comparison · 24 data points

Wildix

5.0·9reviews

Seamlessly control and easy setup of Wildix browser-based and hardware telephone

zendeskFree to install

Change

1. Listing metadata

Field-level data

	Wildix	Relatel af Available
Tagline	“Seamlessly control and easy setup of Wildix browser-based and hardware telephone”80 chars	“Must-have app for Relatel users! Automatically shows caller details and tickets”79 chars
Description	3104 / 5000 chars62% used	3086 / 5000 chars62% used
Screenshots	3 images	3 images
Languages
Platforms	Zendesk	Zendesk
Developer	pluscloud	Available
Listed	—	—
Last updated	—	—

2. Categories & rankings

Shared categories on the same row · in-category position inline

At a glance

4 metrics · auto-computed

Feature comparison between Wildix and Relatel af Available
Metric	Wildix	Relatel af Available
Rating	5.0 ★	—
Total reviews	9	0
Free plan	Yes	Yes
Pricing	Free to install	Free to install

Keyword	Wildix	Relatel af Available
voice notes without	#19	Not ranked

4. App details

Long-form description · keyword frequency

Wildix

Available only to agents with "Talk - Partner Edition" seats (see zendesk.com/talk/pricing). Wildix for Zendesk provides enterprise-grade call center functionalities for Zendesk. Full control of our phone system and seamlessly work together with non-Zendesk users in your organization. Key Features Make and receive calls from the browser, Wildix hardware phones or mobile app Easy click-to-dial within Zendesk Direct call control from within Zendesk like hold, warm and blind transfers to Zendesk agents and Wildix users, record call and more. Caller ID lookup in Zendesk with options to lookup the caller ID from Zendesk for non-Zendesk users too. Easy insight in earlier interactions and possibility to link the call to existing tickets Playback recordings from calls right from within Zendesk When a call has been linked to a new or existing ticket, a note is being made about the active call. This will help your agents to be aware of the call. The agent has full control over the ticket and can work freely in Zendesk while the call is active. When the conversation is over the call details are been pushed to the Zendesk ticket for metrics and if the call has been recorded the recording will appear in the comment as a voice player. Wildix for Zendesk is easy to use and takes seconds to install for existing Wildix users. Not yet a Wildix user? Contact us or contact your local Wildix Partner. The first week is on us! After installing, your free 7-day trial will start so you can try out this application without any worries. Are you looking for ways to further optimize your Zendesk account? We are a Premier Solution Provider of Zendesk and we help organizations like yours with the implementation of Zendesk and we build (custom) Zendesk Apps and integrations. Get in touch with us. Data Disclosure This app accesses, uses, and stores the following data: Data Accessed: User information (agent names, roles, and contact details) Ticket information (ticket IDs, subject lines, and metadata) Customer contact information (phone numbers, names, and customer records) Call data (caller ID, call duration, timestamps, and call status) Data Used: Phone numbers are used to initiate outbound calls and identify inbound callers User credentials are used to authenticate with the Wildix PBX system Ticket information is used to link calls to relevant tickets and display call context Customer data is used for caller ID lookup and to display interaction history Data Stored: Call logs (including timestamps, duration, participants, and call outcomes) are stored in Zendesk tickets Call recordings are stored and linked to Zendesk tickets when recording is enabled User authentication tokens are stored temporarily during active sessions PBX hostname and country code configuration settings are stored Purpose: All data is processed solely to provide telephony integration between Wildix and Zendesk, including making and receiving calls, linking calls to tickets, displaying caller information, and maintaining call records for reporting and quality assurance purposes.

Top keywords

zendesk19×3.90%
call18×3.70%
wildix9×1.85%
data8×1.64%
calls6×1.23%
ticket6×1.23%
caller5×1.03%
information5×1.03%
stored5×1.03%
tickets5×1.03%
caller id4×0.82%
contact4×0.82%

Relatel af Available

Available to all Relatel users on a Zendesk Suite plan or Relatel users with Support + Talk Partner Edition. Learn more about Relatel here and Zendesk plans here. Integrate your Relatel calls with Zendesk and improve agent response time! With the Relatel app your support agents save valuable time by having a quick and clear overview of every incoming and outgoing call. The top bar app will automatically open incoming and outgoing calls, showing the caller name, organisation and phone number of existing users in your Zendesk Support - as well as their tickets. Click on a ticket to add an internal note with call details including customer phone number, time of the call, call duration and a "Relatel"-tag. Or create a new ticket and profile for new customers with a single click! Key features: Automatically finds a customer based on the phone number Name and organisation at a glance Quick access to customer profile by clicking their name One click to create a new ticket with call details One click to add call details to an existing ticket Call a customer by clicking their phone number in the user sidebar or ticket editor Data Security and Privacy Data Handling and Security: This app processes customer data to provide call integration functionality between Relatel and Zendesk. We are committed to protecting your data and maintaining the highest security standards: Data Processing: Customer data (phone numbers, names, emails, call timestamps, call duration, employee information) is processed solely for call integration and ticket management functionality Data Storage: The app frontend is hosted on Firebase Hosting, while backend services run on Google Cloud Run. Customer data is primarily stored within your Zendesk instance External API Integration: The app integrates with Relatel API (for call data) and Proventic API (for authentication) using OAuth tokens. All API communications use secure HTTPS protocols Access Control: Data access is restricted to authorized Zendesk users within your organization through Zendesk's built-in authentication system Data Encryption: All data transmission uses industry-standard encryption protocols (HTTPS/TLS) Compliance: We adhere to Zendesk's Developer Terms and maintain compliance with applicable data protection regulations including GDPR No Data Misuse: Customer data is never used for purposes other than the intended app functionality and is never shared with unauthorized third parties Data Retention: Data is retained only as long as necessary for the app's functionality and in accordance with your Zendesk data retention policies Third-Party Services: The app uses Firebase Hosting for frontend delivery and Google Cloud Run for backend services, both of which maintain enterprise-grade security standards For more information about our data handling practices, please refer to the Zendesk Developer Terms. Any questions or feedback? Please feel free to contact us at https://support.available.dk/. You can make feature requests on our support site. Any feedback is greatly appreciated.

Wildix vs Relatel af Available

Wildix

1. Listing metadata

2. Categories & rankings

Relatel af Available

At a glance

AppRanks verdict

3. Search rankings

4. App details

Frequently asked

Is Wildix or Relatel af Available cheaper?

Should I choose Wildix or Relatel af Available?

Which is faster to set up, Wildix or Relatel af Available?

Which works better for small vs large Zendesk Marketplace support teams?

Can I migrate data between Wildix and Relatel af Available?

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