Side-by-side comparison · 24 data points
Softphone do PABX Virtual na Zendesk. API, CTI, 0800, 4004, Gravação e Report.
| 55PBX Softphone PABX Virtual | Dimensions Connect for Support | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | — | — |
| Last updated | — | — |
Click to dial, call history, contact matching & notes – for Zendesk Support.
| Metric | 55PBX Softphone PABX Virtual | Dimensions Connect for Support |
|---|---|---|
| Rating | 5.0 ★ | — |
| Total reviews | 92 | 0 |
| Free plan | Yes | Yes |
| Pricing | Free to install | Free |
Based on the data on this page, 55PBX Softphone PABX Virtual is the stronger choice for most Zendesk Marketplace support teams — 5.0★ vs Dimensions Connect for Support's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing entry tiers: 55PBX Softphone PABX Virtual at Free to install, Dimensions Connect for Support at Free. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Recommended by size: small/early-stage support teams who need fast install and low risk should default to 55PBX Softphone PABX Virtual; mid-market and enterprise support teams with specific feature requirements should evaluate both — Dimensions Connect for Support's 0-review base may include the workflow context that matches your specific use case better than 55PBX Softphone PABX Virtual's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Zendesk Marketplace listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: 55PBX Softphone PABX Virtual audit • Dimensions Connect for Support audit
No tracked changes.
Both 55PBX Softphone PABX Virtual and Dimensions Connect for Support offer paid plans only. 55PBX Softphone PABX Virtual starts at Free to install; Dimensions Connect for Support starts at Free. Compare the per-tier features in the Pricing section above before committing.
AppRanks cannot separate these two on rating, because neither publishes one. 55PBX Softphone PABX Virtual does carry the larger published review base (92 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Zendesk Marketplace. 55PBX Softphone PABX Virtual has the deeper published review base (92 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
55PBX Softphone PABX Virtual typically suits early-stage and growth-mode teams based on its published review base (92 reviews). Dimensions Connect for Support typically suits early-stage and growth-mode teams based on its published review base (0 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. 55PBX Softphone PABX Virtual and Dimensions Connect for Support both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Dimensions Connect for Support" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
