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Teqtivity IT Asset Management vs GitHub by Git-Zen
Side-by-side comparison · 24 data points
Teqtivity IT Asset Management
IT asset management inside Zendesk. View and manage assets from tickets.
zendeskFree to install
GitHub by Git-Zen
Create GitHub issues from Zendesk, track commits, and sync comments both ways. No GitHub account needed for support agents. Free trial included.
zendeskFree 7-day trial
At a glance
| Metric | GitHub by Git-Zen | Teqtivity IT Asset Management |
|---|---|---|
| Rating | ★ 5.0 ★ | 1.0 ★ |
| Total reviews | ★ 5 | 1 |
| Free plan | Yes | Yes |
| Pricing | Free 7-day trial | Free to install |
AppRanks verdict
Generated from live data on this pageThe call
Based on the data on this page, GitHub by Git-Zen is the stronger choice for most Zendesk Marketplace support teams — 5.0★ vs Teqtivity IT Asset Management's 1.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing
Pricing entry tiers: GitHub by Git-Zen at Free 7-day trial, Teqtivity IT Asset Management at Free to install. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Who should pick what
Recommended by size: small/early-stage support teams who need fast install and low risk should default to GitHub by Git-Zen; mid-market and enterprise support teams with specific feature requirements should evaluate both — Teqtivity IT Asset Management's 1-review base may include the workflow context that matches your specific use case better than GitHub by Git-Zen's broader-but-shallower coverage.
How this is generated
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Zendesk Marketplace listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: GitHub by Git-Zen audit • Teqtivity IT Asset Management audit
1. Listing metadata
Field-level data| GitHub by Git-Zen | Teqtivity IT Asset Management | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | — | — |
| Last updated | — | — |
2. Categories & rankings
Shared categories on the same row · in-category position inlineGitHub by Git-Zen
Teqtivity IT Asset Management
Workflows#33 of 295
—
—
Product and Project Management#74 of 196
3. Search rankings
Top 5 keywords · shared rankings prioritized| Keyword | GitHub by Git-Zen | Teqtivity IT Asset Management |
|---|---|---|
| trial included | #2 | Not ranked |
| asset management | Not ranked | #2 |
| asset | Not ranked | #6 |
| both ways | #8 | Not ranked |
| voice notes without | #16 | Not ranked |
4. Activity in the last 90 days
Tracked changes · pricing, features, copy, screenshotsGitHub by Git-Zen · 1 changes
- Aug 13descriptionListing copy updated
Teqtivity IT Asset Management · 0 changes
No tracked changes.
5. App details
Long-form description · keyword frequencyGitHub by Git-Zen
GitHub by Git-Zen When a developer pushes a fix, your support team should know - automatically. When an agent escalates a bug, it should reach engineering without a Slack thread. Git-Zen connects Zendesk and GitHub so both teams stay current, in the tools they already live in. How It Works From a Zendesk ticket, agents can: * Create a new GitHub issue in one click, with your existing labels, milestones, assignees, and issue templates * Link an existing GitHub issue to the ticket * See issue updates, commits, and comments appear automatically in the ticket timeline From GitHub, developers can: * Reference a Zendesk ticket number in a commit message. The commit and affected files appear in the ticket automatically * Leave issue comments that flow into Zendesk as public or private notes No GitHub account needed for support agents. No Zendesk access needed for developers. Key Features Create GitHub issues from Zendesk: File bugs and feature requests directly from tickets, with labels, assignees, and milestones set at creation time Commit tracking: Every commit that references a ticket number appears inside Zendesk, with the files it touched Two-way comment sync: GitHub comments appear in Zendesk; ticket comments post to GitHub Custom issue templates: Use your existing GitHub issue templates when creating from Zendesk Multiple issues per ticket: Link as many GitHub issues as needed to one ticket, and vice versa Auto-tagging: Zendesk tickets are automatically tagged when linked or when an issue is closed Role-based permissions: Control which agents can create or modify GitHub issues Simple per-agent pricing: $4 per Zendesk agent, per month. Unlimited tickets and integrations. Free trial included. Works with GitHub.com. Security & Data Disclosure Git-Zen relays data between Zendesk and GitHub in real time: ticket subject, description, and comments are read from and written to your Zendesk account, and corresponding issue data (title, description, status, assignee, labels, and comments) is read from and written to your GitHub account, to keep both systems in sync. We store your OAuth access tokens (encrypted) and account configuration (connected GitHub account/workspace, sync settings, field mappings) on Git-Zen servers so we can act on your behalf. We do not separately retain ticket or issue content on our servers -- sync state is written back into a private custom field on the Zendesk ticket itself. Authentication uses OAuth 2.0 for both Zendesk and GitHub. For more information, visit https://www.git-zen.com
Top keywords
- github17×4.28%
- zendesk15×3.78%
- ticket12×3.02%
- issue10×2.52%
- comments6×1.51%
- account5×1.26%
- git-zen5×1.26%
- automatically4×1.01%
- commit4×1.01%
- issues4×1.01%
- sync4×1.01%
- zendesk ticket4×1.01%
Teqtivity IT Asset Management
About Teqtivity Teqtivity is an IT Asset Management platform that helps organizations maintain accurate, real-time visibility into their devices across the full asset lifecycle. IT teams use Teqtivity to track ownership, manage assignments, and maintain reliable inventory records as environments grow and change. What the integration does The Teqtivity Zendesk integration brings asset visibility directly into the Zendesk ticket interface. When a ticket is opened, support agents can immediately view the assets assigned or loaned to the requester. Agents can perform key asset actions without leaving Zendesk: View assets assigned or loaned to the ticket requester Update asset status directly from the ticket Assign assets using a serial number or asset tag Open the requester’s full profile in Teqtivity for additional details This allows IT teams to keep asset records accurate while resolving support requests, without switching between systems. Data and privacy notice The integration uses the ticket reporter’s email address to retrieve asset information associated with that user from the Teqtivity platform. Asset data is displayed within the Zendesk ticket to provide context for support agents and enable asset updates from the ticket interface. The integration accesses Teqtivity through an API token configured during installation. Data retrieved through the integration is not shared with other applications. For more information, see the Teqtivity Software Privacy Policy.
Top keywords
- asset10×4.59%
- teqtivity8×3.67%
- ticket7×3.21%
- integration5×2.29%
- zendesk4×1.83%
- agents3×1.38%
- assets3×1.38%
- data3×1.38%
- requester3×1.38%
- support3×1.38%
- accurate2×0.92%
- assets assigned2×0.92%
Frequently asked
Common questions about this comparisonIs GitHub by Git-Zen or Teqtivity IT Asset Management cheaper?
Both GitHub by Git-Zen and Teqtivity IT Asset Management offer paid plans only. GitHub by Git-Zen starts at Free 7-day trial; Teqtivity IT Asset Management starts at Free to install. Compare the per-tier features in the Pricing section above before committing.
Which has better reviews, GitHub by Git-Zen or Teqtivity IT Asset Management?
GitHub by Git-Zen has the higher average rating (5.0★ from 5 reviews) compared to Teqtivity IT Asset Management (1.0★ from 1 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Should I choose GitHub by Git-Zen or Teqtivity IT Asset Management?
GitHub by Git-Zen holds the higher average rating (5.0★ vs 1.0★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Which is faster to set up, GitHub by Git-Zen or Teqtivity IT Asset Management?
Both apps are one-click installs from the Zendesk Marketplace. GitHub by Git-Zen has the deeper published review base (5 vs 1), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Which works better for small vs large Zendesk Marketplace support teams?
GitHub by Git-Zen typically suits early-stage and growth-mode teams based on its published review base (5 reviews). Teqtivity IT Asset Management typically suits early-stage and growth-mode teams based on its published review base (1 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Can I migrate data between GitHub by Git-Zen and Teqtivity IT Asset Management?
Migration support varies by app and category. GitHub by Git-Zen and Teqtivity IT Asset Management both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Teqtivity IT Asset Management" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.