Is Toolbox or Notify cheaper?

Both Toolbox and Notify offer paid plans only. Toolbox starts at Free 7-day trial; Notify starts at Free 14-day trial. Compare the per-tier features in the Pricing section above before committing.

Should I choose Toolbox or Notify?

AppRanks cannot separate these two on rating, because neither publishes one. Notify does carry the larger published review base (191 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Toolbox or Notify?

Both apps are one-click installs from the Zendesk Marketplace. Notify has the deeper published review base (191 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Zendesk Marketplace support teams?

Toolbox typically suits early-stage and growth-mode teams based on its published review base (0 reviews). Notify typically suits early-stage and growth-mode teams based on its published review base (191 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between Toolbox and Notify?

Migration support varies by app and category. Toolbox and Notify both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Toolbox" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

Toolbox vs Notify — Zendesk

Toolbox vs Notify

Side-by-side comparison · 24 data points

Toolbox

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Add Toolbox to your Zendesk to gain an assortment of new tools!

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1. Listing metadata

Field-level data

	Toolbox	Notify
Tagline	“Add Toolbox to your Zendesk to gain an assortment of new tools!”63 chars	“Pop-up notification feed for ticket events inside the agent interface”69 chars
Description	3145 / 5000 chars63% used	3116 / 5000 chars62% used
Screenshots	3 images	3 images
Languages
Platforms	Zendesk	Zendesk
Developer	Pluscloud	SweetHawk
Listed	—	—
Last updated	—	—

2. Categories & rankings

Shared categories on the same row · in-category position inline

Feature comparison between Toolbox and Notify
Metric	Toolbox	Notify
Rating	—	5.0 ★
Total reviews	0	191
Free plan	Yes	Yes
Pricing	Free 7-day trial	Free 14-day trial

Keyword	Toolbox	Notify
triage response automation	Not ranked	#8
triage response	Not ranked	#15

5. App details

Long-form description · keyword frequency

Toolbox

Use Toolbox to configure all sorts of notifications, that can be combined with Triggers and Automations. The notification appears in the top-right corner of Zendesk, and looks just like the native Zendesk notification. Use Toolbox to automatically open a ticket, user, organization, view or app. This can be used with Triggers and Automations. A webhook is needed for Toolbox to function in Triggers and Automations, or you can integrate your third-party application with the Toolbox API’s. Key Features Configure notification messages based on Triggers or Automations. Single time notifications are also possible. Notifications can have a configurable duration before disappearing, or be ‘sticky’ - user has to close the notification. Configure Zendesk to open an item - a ticket, user, organization, view or app. You can specify for which agent which item is automatically shown. This can be based on Triggers or Automations. Use Case Bring an important ticket under the attention of a specific agent. Inform your agents of an important event in your third-party application. Automatically pop open tickets that meet specific criteria, such as tickets with an expired due date. Open a specific ticket, user or organization based on an event in a third-party application or phone call. The first week is on us! After installing, your free 7-day trial will start, so you can try out this application without any worries. —- Are you looking for ways to further optimize your Zendesk account? We are a Premier Partner of Zendesk, and we help organizations like yours with the implementation of Zendesk, and we build (custom) Zendesk Apps and integrations. Get in touch with us. Data Disclosure This app accesses, uses, and stores the following data from your Zendesk account: Data Accessed: - Current user information (agent name, email, role) to display notifications and determine which items to open - Ticket data (ID, subject, status, priority) to enable automatic opening of specific tickets - User and organization data (ID, name) to enable automatic opening of user and organization records - View and app references to enable automatic opening of views and apps - Webhook configuration data for integration with Triggers and Automations How Data is Used: - User information is used to personalize notifications and target specific agents - Ticket, user, and organization data is used to automatically open relevant records based on your configured rules - Webhook data is processed to trigger notifications and automated actions - All data is used solely to provide the app's core functionality of displaying notifications and automatically opening Zendesk items Data Storage: - Access tokens and webhook configuration are stored securely within your Zendesk instance - Notification preferences and automation rules are stored locally in your browser and Zendesk account settings - No data is transmitted to external servers or third-party services - No personal or ticket data is stored permanently outside your Zendesk instance For questions about data handling, please contact us at [email protected].

Top keywords

data14×2.87%
zendesk12×2.46%
user9×1.84%
notifications7×1.43%
ticket7×1.43%
automations6×1.23%
open6×1.23%
organization6×1.23%
triggers6×1.23%
automatically5×1.02%
notification5×1.02%
specific5×1.02%

Notify

Deliver notifications right where agents work Stop overloading your team with emails, reduce swivel chairing and start getting actionable notifications inside Zendesk instead. The Notify app delivers millions of messages every month. That means millions of emails are saved from agent inboxes helping them be more productive! The Notify app makes it really easy to reconfigure any of your triggers to include an banner notification delivered right within Zendesk. You get fine-grained control over who should receive it, how it should appear and the agent simply has to click on it to be taken to the ticket it concerns. Notifications could be for anything really but have proven extremely useful for: New tickets that need to be triaged When a ticket is assigned to an agent Re-opened tickets and customer messages for the assignee When SLA deadlines are approaching When negative (or a positive) customer satisfaction survey is received A ticket is given a high or urgent priority When someone in your team created a response Features Agents receive popup notifications generated from triggers in the top right corner of Zendesk Support. Agents can track the history of their notifications, and if desired, dismiss them once actioned. Notifications can be targeted to specific group(s) and/or agent(s). Choose the appearance such as icon, text and level (notice, alert or error) See a history of activity in your account and see who has dismissed the notification Super easy interface for admin to add notifications to new or existing triggers/automations. Data handling Minimal data is processed by the app. Notifications are generally short messages that link to tickets by ID and do not contain any sensitive data that may be present on the ticket. Notifications are automatically deleted after a few months. Bundle pricing When you're ready to fully implement processes and workflow automation across your business, you can get all SweetHawk apps bundled in the SweetHawk Suite app. Check out our pricing calculator and see the how much value you can unlock with the Suite. We take data privacy very seriously, please see our privacy policy. About us Our Zendesk apps are used every day by over 500,000 Zendesk agents. These apps simplify and solve common and complex challenges, such as ITSM change management, Employee Service, and project management. Some of our most popular apps are: Tasks & Subtickets - automatically create task lists within Zendesk tickets or create subtickets to assign responsibilities out across multiple agents or teams Approve - create flexible and auditable approval processes for your Zendesk workflows (even if your approvers aren’t Zendesk users!) Calendar - link calendar events with Zendesk tickets to make your planning process simpler Recurring Tickets - set up repeating workflows (like renewals or security audits) once, then Zendesk will create tickets to manage those processes at any intervals you’d like. Multilingual Agent Experience — Supported languages: 🇧🇷🇵🇹 Portuguese, 🇩🇪 German, 🇳🇱 Dutch, 🇪🇸 Spanish, and 🇯🇵 Japanese.

Toolbox vs Notify

Toolbox

1. Listing metadata

2. Categories & rankings

Notify

At a glance

AppRanks verdict

3. Search rankings

4. Activity in the last 90 days

Toolbox · 1 changes

Notify · 0 changes

5. App details

Frequently asked

Is Toolbox or Notify cheaper?

Should I choose Toolbox or Notify?

Which is faster to set up, Toolbox or Notify?

Which works better for small vs large Zendesk Marketplace support teams?

Can I migrate data between Toolbox and Notify?

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