Side-by-side comparison · 24 data points
| Capsule CRM | Notify | |
|---|---|---|
| Tagline | — | — |
| Description | — | — |
| Screenshots | — | — |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | — | — |
| Last updated | — | — |
| Metric | Capsule CRM | Notify |
|---|---|---|
| Rating | 4.0 ★ | ★ 5.0 ★ |
| Total reviews | 100 | ★ 191 |
| Free plan | Yes | Yes |
| Pricing | Free to install | Free 14-day trial |
| Built for Shopify | — | — |
Based on the data on this page, Notify is the stronger choice for most Zendesk Marketplace merchants — 5.0★ vs Capsule CRM's 4.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base. Pricing entry tiers: Capsule CRM at Free to install, Notify at Free 14-day trial. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Notify has the larger user base (191 reviews vs 100), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Capsule CRM's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Notify; mid-market and enterprise merchants with specific feature requirements should evaluate both — Capsule CRM's 100-review base may include the workflow context that matches your specific use case better than Notify's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Zendesk Marketplace listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Capsule CRM audit • Notify audit
Both Capsule CRM and Notify offer paid plans only. Capsule CRM starts at Free to install; Notify starts at Free 14-day trial. Compare the per-tier features in the Pricing section above before committing.
Notify has the higher average rating (5.0★ from 191 reviews) compared to Capsule CRM (4.0★ from 100 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
It depends on what you're optimizing for. Capsule CRM fits better if you prioritize broader integrations; Notify is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Zendesk Marketplace marketplace. Notify has more onboarding documentation maturity (191 reviews vs 100), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Capsule CRM typically suits early-stage and growth-mode stores based on its review-base composition (100 reviews). Notify aligns more with early-stage and growth-mode stores (191 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. Capsule CRM and Notify both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Capsule CRM" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
