Loading content…
Side-by-side comparison · 24 data points
| RingEX by RingCentral | Zoho CRM | |
|---|---|---|
| Tagline | — | — |
| Description | — | — |
| Screenshots | — | — |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | — | — |
| Last updated | — | — |
| Metric | RingEX by RingCentral | Zoho CRM |
|---|---|---|
| Rating | 3.0 ★ | ★ 4.0 ★ |
| Total reviews | ★ 153 | 148 |
| Free plan | Yes | Yes |
| Pricing | Free to install | Free to install |
| Built for Shopify | — | — |
Based on the data on this page, Zoho CRM is the stronger choice for most Zendesk Marketplace merchants — 4.0★ vs RingEX by RingCentral's 3.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base. Pricing entry tiers: RingEX by RingCentral at Free to install, Zoho CRM at Free to install. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Zoho CRM; mid-market and enterprise merchants with specific feature requirements should evaluate both — RingEX by RingCentral's 153-review base may include the workflow context that matches your specific use case better than Zoho CRM's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Zendesk Marketplace listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: RingEX by RingCentral audit • Zoho CRM audit
Both RingEX by RingCentral and Zoho CRM offer paid plans only. RingEX by RingCentral starts at Free to install; Zoho CRM starts at Free to install. Compare the per-tier features in the Pricing section above before committing.
Zoho CRM has the higher average rating (4.0★ from 148 reviews) compared to RingEX by RingCentral (3.0★ from 153 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
It depends on what you're optimizing for. RingEX by RingCentral fits better if you prioritize broader integrations; Zoho CRM is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Zendesk Marketplace marketplace. RingEX by RingCentral has more onboarding documentation maturity (153 reviews vs 148), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
RingEX by RingCentral typically suits early-stage and growth-mode stores based on its review-base composition (153 reviews). Zoho CRM aligns more with early-stage and growth-mode stores (148 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. RingEX by RingCentral and Zoho CRM both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Zoho CRM" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.