Side-by-side comparison · 24 data points
| Azure DevOps Integration | Clone Ticket | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | — | — |
| Last updated | — | — |
Simple Azure DevOps integration between Zendesk - Azure DevOps. Create, Notify.
| Metric | Azure DevOps Integration | Clone Ticket |
|---|---|---|
| Rating | ★ 5.0 ★ | 3.0 ★ |
| Total reviews | 34 | ★ 318 |
| Free plan | Yes | Yes |
| Pricing | Free to install | Free |
Based on the data on this page, Azure DevOps Integration is the stronger choice for most Zendesk Marketplace support teams — 5.0★ vs Clone Ticket's 3.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing entry tiers: Azure DevOps Integration at Free to install, Clone Ticket at Free. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Clone Ticket has the larger user base (318 reviews vs 34), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Azure DevOps Integration's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended by size: small/early-stage support teams who need fast install and low risk should default to Azure DevOps Integration; mid-market and enterprise support teams with specific feature requirements should evaluate both — Clone Ticket's 318-review base may include the workflow context that matches your specific use case better than Azure DevOps Integration's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Zendesk Marketplace listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Azure DevOps Integration audit • Clone Ticket audit
Both Azure DevOps Integration and Clone Ticket offer paid plans only. Azure DevOps Integration starts at Free to install; Clone Ticket starts at Free. Compare the per-tier features in the Pricing section above before committing.
Azure DevOps Integration has the higher average rating (5.0★ from 34 reviews) compared to Clone Ticket (3.0★ from 318 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Azure DevOps Integration holds the higher average rating (5.0★ vs 3.0★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Zendesk Marketplace. Clone Ticket has the deeper published review base (318 vs 34), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Azure DevOps Integration typically suits early-stage and growth-mode teams based on its published review base (34 reviews). Clone Ticket typically suits early-stage and growth-mode teams based on its published review base (318 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Azure DevOps Integration and Clone Ticket both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Azure DevOps Integration" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
