Clone Ticket is the #37 ranked agent productivity app on Zendesk, with a 3.0 average rating from 318 reviews, with a free plan available, as of Sep 7, 2026.
Clone Ticket is a Zendesk Marketplace app by Zendesk. With a rating of 3.0★ from 318 reviews, it currently ranks #37 in the Agent Productivity category.
AppRanks data: Clone Ticket ranks #37 in Agent Productivity on Zendesk Marketplace, placing it in the top 10% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Clone Ticket is a mixed-rating Zendesk app with a growing review traction. It is listed in the Agent Productivity category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 318 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by Zendesk — established developer track record
Cons
- −Average rating below 4.0 (3.0★) — read recent low-star reviews before committing
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About Clone Ticket
How Clone Ticket works
The Clone Ticket app allows admins and agents to clone a ticket multiple times in batches.
With this app, you'll be able to select a specific ticket and clone as many copies as your administrator defines.
The app maintains all ticket metadata and allows configuration of the tickets to be modified at the time of replication. It inserts an internal comment in the cloned ticket indicating it’s a clone.
Cloned tickets are also effective for onboarding new agents by enabling them to practice solving issues before helping customers.
Features include:
Clone tickets in batches with a single click
Original ticket information, such as contact details, status, and type
Limit the number of clones set by the admin
Manage access by roles and groups
Add internal comment to cloned tickets showing date the ticket was cloned
Give users the ability to automatically open cloned tickets after creation
For additional information and feedback, see the app documentation and submit feature requests.
By enabling this app, you agree to the Built by Zendesk Terms of Use.
Screenshots
Category rankings
As of Sep 8, 2026- Agent Productivity#37of 404Top 10%
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Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
Clone Ticket doesn't have curated competitor matchups yet. Other tracked agent productivity apps on Zendesk:
Where Clone Ticket stands in the Agent Productivity category
Clone Ticket ranks #37 of 404 apps in the Agent Productivity category, placing it in the top 10% of the listing.
Frequently asked questions
What is Clone Ticket?
Clone Ticket is an app for Zendesk. It currently holds a 3.0-star rating from 318 merchant reviews, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the Agent Productivity category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Zendesk.
Who uses Clone Ticket?
Clone Ticket is actively installed across Zendesk stores tracked by AppRanks. Its review base of 318 suggests adoption is concentrated in growth-stage and mid-market stores. It is part of the Agent Productivity category on Zendesk.
Where does Clone Ticket rank on Zendesk?
Clone Ticket currently sits at position #37 in the Agent Productivity category on Zendesk. That places it in the top 9% of 404 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.