Side-by-side comparison · 24 data points
Easily integrate Zendesk with Shopware. Access customer and order data from any matching Zendesk ticket.
| Trustpilot Reviews | Shopware 5 | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | — | — |
| Last updated | — | — |
| Metric | Trustpilot Reviews | Shopware 5 |
|---|---|---|
| Rating | 4.0 ★ | 4.0 ★ |
| Total reviews | 3 | ★ 23 |
| Free plan | Yes | Yes |
| Pricing | Free to install | Free to install |
Trustpilot Reviews and Shopware 5 are evenly matched on rating (4.0★ vs 4.0★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.
Pricing entry tiers: Trustpilot Reviews at Free to install, Shopware 5 at Free to install. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most support teams the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Zendesk Marketplace listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Trustpilot Reviews audit • Shopware 5 audit
| Keyword | Trustpilot Reviews | Shopware 5 |
|---|---|---|
| integrate zendesk | Not ranked | #2 |
Both Trustpilot Reviews and Shopware 5 offer paid plans only. Trustpilot Reviews starts at Free to install; Shopware 5 starts at Free to install. Compare the per-tier features in the Pricing section above before committing.
Trustpilot Reviews (4.0★, 3 reviews) and Shopware 5 (4.0★, 23 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
AppRanks cannot separate these two on rating — both sit at 4.0★. Shopware 5 does carry the larger published review base (23 vs 3). Read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Zendesk Marketplace. Shopware 5 has the deeper published review base (23 vs 3), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Trustpilot Reviews typically suits early-stage and growth-mode teams based on its published review base (3 reviews). Shopware 5 typically suits early-stage and growth-mode teams based on its published review base (23 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Trustpilot Reviews and Shopware 5 both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Trustpilot Reviews" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
