MS Teams Meeting by vs Hide Ticket Fields — Zendesk

MS Teams Meeting by Solbeg vs Hide Ticket Fields

Side-by-side comparison · 24 data points

MS Teams Meeting by Solbeg

4.0·8reviews

Connect with your partners by Schedule MS Teams meeting in one click.

zendeskFree to install

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1. Listing metadata

Field-level data

	MS Teams Meeting by Solbeg	Hide Ticket Fields
Tagline	“Connect with your partners by Schedule MS Teams meeting in one click. ”70 chars	“Simply choose which ticket fields to hide from agents”53 chars
Description	3065 / 5000 chars61% used	1707 / 5000 chars34% used
Screenshots	3 images	3 images
Languages
Platforms	Zendesk	Zendesk
Developer	Solbeg	SweetHawk
Listed	—	—
Last updated	—	—

2. Categories & rankings

Shared categories on the same row · in-category position inline

At a glance

4 metrics · auto-computed

Feature comparison between MS Teams Meeting by Solbeg and Hide Ticket Fields
Metric	MS Teams Meeting by Solbeg	Hide Ticket Fields
Rating	4.0 ★	★ 5.0 ★
Total reviews	8	★ 865
Free plan	Yes	Yes
Pricing	Free to install	Free

4. App details

Long-form description · keyword frequency

MS Teams Meeting by Solbeg

If you use Zendesk and have MS Teams account, with the help of our app you can create the Teams meeting link in your ticket easily and share it with the requester, or even schedule the Teams meeting, add it to your O365 calendar and put the meeting link inside your ticket automatically. Thus, you can plan your support calls with a ticket requester and help them to accelerate the resolution of desired questions. Main features for free: - Generate MS Teams meeting link in one click; - Join Teams meeting from Zendesk directly; - Simplify communication with a requester; - Decrease your ticket resolution time; - Improve your productivity; - One-click and Teams meeting organized. - Additional tag for identification using the extension. Additional features with paid plans: - Schedule MS Teams meetings in one click; - Add meetings to your O365 calendar without leaving Zendesk ticket; - Decide on meeting attendees and send them invitations After installing Schedule MS Teams meeting extension open your Zendesk ticket. In the right-side APP bar, you need to select the installed extension, open it, and authorize in your MS Teams account by clicking on Login to MS Teams account. After clocking Login to MS Teams account, you will be redirected to the MS Teams login page and after successful authorization returned to the page with the app. If you have already logged into O365 account in your browser, the authorization will be processed automatically. NOTE: Depending on your security configuration, at the time of your first installation of the extension the system may ask you to request from MS office administrators access to online meetings. With free subscription plans, after successful authorization, you will see the button Create MS Teams Meeting on the APP panel. Click this button to generate a unique link for Teams Meeting with your ticket requester. Please, specify a convenient time for the Team Meeting with your partner in the reply message for ticket. After the time on both sides is agreed, the meeting participants can join Teams meeting following the created link. Use all available functionality of MS Teams app to discuss the open questions. With both paid subscription plans, you will have additional tab in the right-side APP panel with functionality for scheduling MS Teams meeting. On this tab, you need to put details of a meeting. - Subject – give a title to a meeting to pay attention of attendees to its topic; - Attendees – the field includes automatically added Requester, Assignee, and Followers in the loading page moment. You can edit the list of participants who will be invited to join a meeting. NOTE: If you want to add participants for the meeting from the list of Followers, you added after the app is loaded, please click the reload button. Simultaneously with creating MS Teams meeting the extension addes the tag for the ticket: “msteamsmeetinglink” - for unpaid version and “msteams_meeting” for paid plans. Use all available functionality of MS Teams app to discuss your questions.

Top keywords

meeting20×3.98%
teams19×3.78%
ms14×2.79%
ms teams13×2.59%
teams meeting11×2.19%
ticket9×1.79%
account5×1.00%
extension5×1.00%
link5×1.00%
ms teams meeting5×1.00%
requester5×1.00%
click4×0.80%

Hide Ticket Fields

Hide ticket fields you don't want agents to see This simple and straight forward app hides ticket fields you select in the agent interface for all agents. Need more functionality? Should you have the need for more advanced and granular control and need to hide fields based on the role(s) or group the agent is a member of and/or based on the value of another ticket field, please try out the powerful Field Rules app. Bundle pricing When you're ready to fully implement processes and workflow automation across your business, you can get all SweetHawk apps bundled in the SweetHawk Suite app. Check out our pricing calculator and see the how much value you can unlock with the Suite. We take data privacy very seriously, please see our privacy policy. About us Our Zendesk apps are used every day by over 500,000 Zendesk agents. These apps simplify and solve common and complex challenges, such as ITSM change management, Employee Service, and project management. Some of our most popular apps are: Tasks & Subtickets - automatically create task lists within Zendesk tickets or create subtickets to assign responsibilities out across multiple agents or teams Approve - create flexible and auditable approval processes for your Zendesk workflows (even if your approvers aren’t Zendesk users!) Calendar - link calendar events with Zendesk tickets to make your planning process simpler Recurring Tickets - set up repeating workflows (like renewals or security audits) once, then Zendesk will create tickets to manage those processes at any intervals you’d like. Multilingual Agent Experience — Supported languages: 🇧🇷🇵🇹 Portuguese, 🇩🇪 German, 🇳🇱 Dutch, 🇪🇸 Spanish, and 🇯🇵 Japanese.

Top keywords

zendesk7×2.61%
agents4×1.49%
tickets4×1.49%
agent3×1.12%
fields3×1.12%
processes3×

Frequently asked

Common questions about this comparison

Is MS Teams Meeting by Solbeg or Hide Ticket Fields cheaper?

Both MS Teams Meeting by Solbeg and Hide Ticket Fields offer paid plans only. MS Teams Meeting by Solbeg starts at Free to install; Hide Ticket Fields starts at Free. Compare the per-tier features in the Pricing section above before committing.

Which has better reviews, MS Teams Meeting by Solbeg or Hide Ticket Fields?

Hide Ticket Fields has the higher average rating (5.0★ from 865 reviews) compared to MS Teams Meeting by Solbeg (4.0★ from 8 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose MS Teams Meeting by Solbeg or Hide Ticket Fields?

Hide Ticket Fields holds the higher average rating (5.0★ vs 4.0★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, MS Teams Meeting by Solbeg or Hide Ticket Fields?

Both apps are one-click installs from the Zendesk Marketplace. Hide Ticket Fields has the deeper published review base (865 vs 8), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Zendesk Marketplace support teams?

MS Teams Meeting by Solbeg typically suits early-stage and growth-mode teams based on its published review base (8 reviews). Hide Ticket Fields typically suits early-stage and growth-mode teams based on its published review base (865 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between MS Teams Meeting by Solbeg and Hide Ticket Fields?

Migration support varies by app and category. MS Teams Meeting by Solbeg and Hide Ticket Fields both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from MS Teams Meeting by Solbeg" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

MS Teams Meeting by Solbeg vs Hide Ticket Fields

MS Teams Meeting by Solbeg

1. Listing metadata

2. Categories & rankings

Hide Ticket Fields

At a glance

AppRanks verdict

3. Activity in the last 90 days

MS Teams Meeting by Solbeg · 1 changes

Hide Ticket Fields · 0 changes

4. App details

Frequently asked

Is MS Teams Meeting by Solbeg or Hide Ticket Fields cheaper?

Which has better reviews, MS Teams Meeting by Solbeg or Hide Ticket Fields?

Should I choose MS Teams Meeting by Solbeg or Hide Ticket Fields?

Which is faster to set up, MS Teams Meeting by Solbeg or Hide Ticket Fields?

Which works better for small vs large Zendesk Marketplace support teams?

Can I migrate data between MS Teams Meeting by Solbeg and Hide Ticket Fields?

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