Side-by-side comparison · 24 data points
Embed BI dashboards in Zendesk for instant customer context
| Customer 360 | Azure DevOps Integration | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | — | — |
| Last updated | — | — |
Simple Azure DevOps integration between Zendesk - Azure DevOps. Create, Notify.
| Metric | Customer 360 | Azure DevOps Integration |
|---|---|---|
| Rating | 4.0 ★ | ★ 5.0 ★ |
| Total reviews | 6 | ★ 34 |
| Free plan | Yes | Yes |
| Pricing | Free 14-day trial, then $4.00 per agent, per month | Free to install |
Based on the data on this page, Azure DevOps Integration is the stronger choice for most Zendesk Marketplace support teams — 5.0★ vs Customer 360's 4.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing entry tiers: Customer 360 at Free 14-day trial, then $4.00 per agent, per month, Azure DevOps Integration at Free to install. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Recommended by size: small/early-stage support teams who need fast install and low risk should default to Azure DevOps Integration; mid-market and enterprise support teams with specific feature requirements should evaluate both — Customer 360's 6-review base may include the workflow context that matches your specific use case better than Azure DevOps Integration's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Zendesk Marketplace listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Customer 360 audit • Azure DevOps Integration audit
Both Customer 360 and Azure DevOps Integration offer paid plans only. Customer 360 starts at Free 14-day trial, then $4.00 per agent, per month; Azure DevOps Integration starts at Free to install. Compare the per-tier features in the Pricing section above before committing.
Azure DevOps Integration has the higher average rating (5.0★ from 34 reviews) compared to Customer 360 (4.0★ from 6 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Azure DevOps Integration holds the higher average rating (5.0★ vs 4.0★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Zendesk Marketplace. Azure DevOps Integration has the deeper published review base (34 vs 6), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Customer 360 typically suits early-stage and growth-mode teams based on its published review base (6 reviews). Azure DevOps Integration typically suits early-stage and growth-mode teams based on its published review base (34 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Customer 360 and Azure DevOps Integration both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Customer 360" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
