| Ticket Times | Five Most Recent | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | — | — |
| Last updated | — | — |
| Metric | Ticket Times | Five Most Recent |
|---|---|---|
| Rating | ★ 4.0 ★ | 3.0 ★ |
| Total reviews | 2 | ★ 8.6k |
| Free plan | Yes | Yes |
| Pricing | Free | Free |
Based on the data on this page, Ticket Times is the stronger choice for most Zendesk Marketplace support teams — 4.0★ vs Five Most Recent's 3.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing entry tiers: Ticket Times at Free, Five Most Recent at Free. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Five Most Recent has the larger user base (8,605 reviews vs 2), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Ticket Times's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended by size: small/early-stage support teams who need fast install and low risk should default to Ticket Times; mid-market and enterprise support teams with specific feature requirements should evaluate both — Five Most Recent's 8,605-review base may include the workflow context that matches your specific use case better than Ticket Times's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Zendesk Marketplace listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Ticket Times audit • Five Most Recent audit
No tracked changes.
Both Ticket Times and Five Most Recent offer paid plans only. Ticket Times starts at Free; Five Most Recent starts at Free. Compare the per-tier features in the Pricing section above before committing.
Ticket Times has the higher average rating (4.0★ from 2 reviews) compared to Five Most Recent (3.0★ from 8,605 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Ticket Times holds the higher average rating (4.0★ vs 3.0★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Zendesk Marketplace. Five Most Recent has the deeper published review base (8,605 vs 2), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Ticket Times typically suits early-stage and growth-mode teams based on its published review base (2 reviews). Five Most Recent typically suits established teams with steady usage based on its published review base (8,605 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Ticket Times and Five Most Recent both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Ticket Times" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.