SweetHawk Suite vs Formcrafts — Zendesk

Formcrafts vs SweetHawk Suite

Name: SweetHawk Suite
Availability: OnlineOnly
Rating: 5 (12 reviews)

Side-by-side comparison · 24 data points

Formcrafts

5.0·21reviews

Create smart ticket forms and customer surveys

zendeskFree to install

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1. Listing metadata

Field-level data

	SweetHawk Suite	Formcrafts
Tagline	“Get all SweetHawk apps for a sweet price”40 chars	“Create smart ticket forms and customer surveys”46 chars
Description	1474 / 5000 chars29% used	1691 / 5000 chars34% used
Screenshots	3 images	3 images
Languages
Platforms	Zendesk	Zendesk
Developer	SweetHawk	Formcrafts
Listed	—	—
Last updated	—	—

2. Categories & rankings

Shared categories on the same row · in-category position inline

At a glance

4 metrics · auto-computed

Feature comparison between SweetHawk Suite and Formcrafts
Metric	SweetHawk Suite	Formcrafts
Rating	5.0 ★	5.0 ★
Total reviews	12	★ 21
Free plan	Yes	Yes
Pricing	Free to install	Free to install

3. App details

Long-form description · keyword frequency

SweetHawk Suite

Get a suite deal! With this app you can easily install any or all of SweetHawk's many apps on the highest tier. Check our website for plans and pricing. No subscription needed for sandboxes Bundle pricing When you're ready to fully implement processes and workflow automation across your business, you can get all SweetHawk apps bundled in the SweetHawk Suite app. Check out our pricing calculator and see the how much value you can unlock with the Suite. We take data privacy very seriously, please see our privacy policy. About us Our Zendesk apps are used every day by over 500,000 Zendesk agents. These apps simplify and solve common and complex challenges, such as ITSM change management, Employee Service, and project management. Some of our most popular apps are: Tasks & Subtickets - automatically create task lists within Zendesk tickets or create subtickets to assign responsibilities out across multiple agents or teams Approve - create flexible and auditable approval processes for your Zendesk workflows (even if your approvers aren’t Zendesk users!) Calendar - link calendar events with Zendesk tickets to make your planning process simpler Recurring Tickets - set up repeating workflows (like renewals or security audits) once, then Zendesk will create tickets to manage those processes at any intervals you’d like. Multilingual Agent Experience — Supported languages: 🇧🇷🇵🇹 Portuguese, 🇩🇪 German, 🇳🇱 Dutch, 🇪🇸 Spanish, and 🇯🇵 Japanese.

Top keywords

zendesk7×3.11%
tickets4×1.78%
pricing3×1.33%
processes3×1.33%
suite3×1.33%
agents2×0.89%
calendar2×0.89%
check2×0.89%
management2×0.89%
privacy2×0.89%
see2×0.89%
subtickets2×0.89%

Formcrafts

What is Formcrafts? Formcrafts is an online tool for creating powerful and intuitive forms - most commonly support ticket forms, multi-step lead generation forms, and customer satisfaction surveys. How does it work? When your customers submit a form created in Formcrafts we automatically create a Zendesk ticket based on that information. We also include custom fields, tags, and file attachments as a part of the ticket. You can also configure your form to update an existing ticket, instead of creating a new one. You can also create customer satisfaction survey (CSAT) and net promoter (NPS) forms in Formcrafts, and use Zendesk triggers to send survey requests to your customers. We send all your satisfaction ratings back into Zendesk. Why choose Formcrafts? Advanced styling and customization options (add logos, images, color schemes, etc ...). Create complex forms with advanced conditional logic. Create multi-step forms. No limit on the number of forms or fields. Choose from over 19 different field types. Filter form insights by time or custom fields (like agent, issue, category, etc ...) Allow customers to attach multiple files Add form collaborators and manage access permissions Share form URL or embed forms on any website, or Help Center Choose from a large number of free form templates Is there a demo I can see? Here is a ticket form with conditional logic in place: How much does it cost to get started? We offer a free 21-day trial, and hands-on support to help you setup. After that we have plans starting from $39 per month. Privacy Formcrafts collects and stores data submitted through your forms. Please read our Privacy Policy for details.

Top keywords

forms9×3.33%
form7×2.59%
formcrafts6×2.22%
ticket5×1.85%
choose3×1.11%
customers3×1.11%

Frequently asked

Common questions about this comparison

Is SweetHawk Suite or Formcrafts cheaper?

Both SweetHawk Suite and Formcrafts offer paid plans only. SweetHawk Suite starts at Free to install; Formcrafts starts at Free to install. Compare the per-tier features in the Pricing section above before committing.

Which has better reviews, SweetHawk Suite or Formcrafts?

SweetHawk Suite (5.0★, 12 reviews) and Formcrafts (5.0★, 21 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.

Should I choose SweetHawk Suite or Formcrafts?

AppRanks cannot separate these two on rating — both sit at 5.0★. Formcrafts does carry the larger published review base (21 vs 12). Read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, SweetHawk Suite or Formcrafts?

Both apps are one-click installs from the Zendesk Marketplace. Formcrafts has the deeper published review base (21 vs 12), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Zendesk Marketplace support teams?

SweetHawk Suite typically suits early-stage and growth-mode teams based on its published review base (12 reviews). Formcrafts typically suits early-stage and growth-mode teams based on its published review base (21 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between SweetHawk Suite and Formcrafts?

Migration support varies by app and category. SweetHawk Suite and Formcrafts both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from SweetHawk Suite" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

Formcrafts vs SweetHawk Suite

Formcrafts

1. Listing metadata

2. Categories & rankings

SweetHawk Suite

At a glance

AppRanks verdict

3. App details

Frequently asked

Is SweetHawk Suite or Formcrafts cheaper?

Which has better reviews, SweetHawk Suite or Formcrafts?

Should I choose SweetHawk Suite or Formcrafts?

Which is faster to set up, SweetHawk Suite or Formcrafts?

Which works better for small vs large Zendesk Marketplace support teams?

Can I migrate data between SweetHawk Suite and Formcrafts?

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