Side-by-side comparison · 24 data points
Screen recordings & live screen sharing for faster ticket resolution.
| Verishow for Zendesk | Screen Recording & Live Video Calls by Screendesk | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
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| Platforms | ||
| Developer | ||
| Listed | — | — |
| Last updated | — | — |
Engage online in-person with customers while speaking with them on the phone.
| Metric | Verishow for Zendesk | Screen Recording & Live Video Calls by Screendesk |
|---|---|---|
| Rating | 4.0 ★ | ★ 5.0 ★ |
| Total reviews | ★ 13 | 7 |
| Free plan | Yes | Yes |
| Pricing | Free to install | Free to install |
Based on the data on this page, Screen Recording & Live Video Calls by Screendesk is the stronger choice for most Zendesk Marketplace support teams — 5.0★ vs Verishow for Zendesk's 4.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing entry tiers: Verishow for Zendesk at Free to install, Screen Recording & Live Video Calls by Screendesk at Free to install. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Recommended by size: small/early-stage support teams who need fast install and low risk should default to Screen Recording & Live Video Calls by Screendesk; mid-market and enterprise support teams with specific feature requirements should evaluate both — Verishow for Zendesk's 13-review base may include the workflow context that matches your specific use case better than Screen Recording & Live Video Calls by Screendesk's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Zendesk Marketplace listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Verishow for Zendesk audit • Screen Recording & Live Video Calls by Screendesk audit
No tracked changes.
Both Verishow for Zendesk and Screen Recording & Live Video Calls by Screendesk offer paid plans only. Verishow for Zendesk starts at Free to install; Screen Recording & Live Video Calls by Screendesk starts at Free to install. Compare the per-tier features in the Pricing section above before committing.
Screen Recording & Live Video Calls by Screendesk has the higher average rating (5.0★ from 7 reviews) compared to Verishow for Zendesk (4.0★ from 13 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Screen Recording & Live Video Calls by Screendesk holds the higher average rating (5.0★ vs 4.0★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Zendesk Marketplace. Verishow for Zendesk has the deeper published review base (13 vs 7), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Verishow for Zendesk typically suits early-stage and growth-mode teams based on its published review base (13 reviews). Screen Recording & Live Video Calls by Screendesk typically suits early-stage and growth-mode teams based on its published review base (7 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Verishow for Zendesk and Screen Recording & Live Video Calls by Screendesk both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Screen Recording & Live Video Calls by Screendesk" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
