| Salesforce | HubSpot by helphouse.io | |
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| Description | ||
| Screenshots | images | images |
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| Listed | — | — |
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View and create data to HubSpot directly from Zendesk
| Metric | Salesforce | HubSpot by helphouse.io |
|---|---|---|
| Rating | ★ 3.0 ★ | 2.0 ★ |
| Total reviews | ★ 1.5k | 3 |
| Free plan | Yes | Yes |
| Pricing | Free | Free 14-day trial |
Based on the data on this page, Salesforce is the stronger choice for most Zendesk Marketplace support teams — 3.0★ vs HubSpot by helphouse.io's 2.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing entry tiers: Salesforce at Free, HubSpot by helphouse.io at Free 14-day trial. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Salesforce has the larger user base (1,495 reviews vs 3), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. HubSpot by helphouse.io's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended by size: small/early-stage support teams who need fast install and low risk should default to Salesforce; mid-market and enterprise support teams with specific feature requirements should evaluate both — HubSpot by helphouse.io's 3-review base may include the workflow context that matches your specific use case better than Salesforce's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Zendesk Marketplace listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Salesforce audit • HubSpot by helphouse.io audit
| Keyword | Salesforce | HubSpot by helphouse.io |
|---|---|---|
| notes without leaving | Not ranked | #20 |
No tracked changes.
Both Salesforce and HubSpot by helphouse.io offer paid plans only. Salesforce starts at Free; HubSpot by helphouse.io starts at Free 14-day trial. Compare the per-tier features in the Pricing section above before committing.
Salesforce has the higher average rating (3.0★ from 1,495 reviews) compared to HubSpot by helphouse.io (2.0★ from 3 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Salesforce holds the higher average rating (3.0★ vs 2.0★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Zendesk Marketplace. Salesforce has the deeper published review base (1,495 vs 3), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Salesforce typically suits early-stage and growth-mode teams based on its published review base (1,495 reviews). HubSpot by helphouse.io typically suits early-stage and growth-mode teams based on its published review base (3 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Salesforce and HubSpot by helphouse.io both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from HubSpot by helphouse.io" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.