Casengo Live Chat Support vs Tidio – Live Chat & AI Chatbots

Casengo Live Chat Support allows you to add live chat to your website quickly and easily. With Casengo Live Chat Support, you can handle questions via live chat, email directly from your website. Casengo Live Chat Support helps you to respond faster to questions than ever, and to improve their satisfaction with a delicious combination of live chat and email. Casengo Live Chat Core Features & Benefits Casengo supports WhatsApp as a customer service channel. WhatsApp has been integrated to help businesses communicate with customers Live Chat Customization. Change look and feel of live chat button and form NEW Forward cases. Use Casengo to forward cases to people outside of your customer support team. NEW Mobile App. Use Casengo on your phone or tablet. NEW Pro-active. Increase online conversion by automatically a chat window after 5 seconds Multi-brand. Manage multiple websites from within Casengo Knowledge base. Boost self-service with the Casengo FAQ plugin Team collaboration. Easily ask co-workers to help out Quick replies. Quickly provide customers with the right answer Mailboxes. Manage multiple mailboxes from within Casengo Reporting. know your company’s peak periods Flex users. Add short-time users for flexible support In the cloud. Handle customer enquiries from anywhere Instant overview. Customer status clear at a single glance Simple setup. No training or technical knowledge needed Hybrid messaging. Seamlessly blend live chat with email and WhatsApp messages Whatsapp. You can now connect your Whatsapp account with Casengo to support your customers directly with Whatsapp Check out this video about Whatsapp in Casengo Check out the Casengo Live Chat Video To configure the live chat support plugin, you need a Casengo Live Chat account. Have an account already? Way to go! If not, sign up here. You’ll be ready to go in two minutes tops. Casengo Live Chat is free to trial for 14 days. It’s really easy. Get started in 2 minutes tops. Step 1. Create a free trial Casengo Live Chat account at casengo.com/register Step 2. Log into your WordPress Admin Site, search for plugin ‘Casengo Live Chat’ and install it. Step 3. Go to the Casengo Live Chat config section in WordPress and set your unique Casengo subdomain, color theme and position! …et voila, on your website you’ll discover your very own live chat button, ready to be clicked on by your happy customers! Do you want to chat or support your customers on the go? Use the free Casengo mobile app: Click here for the Android app Click here for the iPhone and iPad app Do get in touch with tips or questions, as we’re constantly working on making Casengo Live Chat the best, fastest and smartest customer support tool ever. More happy customers! Questions or suggestions? Click here to chat with us. We’d love to help you out. Casengo’s Live Chat happy customers Lots of companies, small and large, have been using Casengo Live Chat for a while now. Check out these testimonials to find out what they think about our customer support software. “We opted for Casengo Live Chat from day one, as it is a very user-friendly Cloud customer service app with an attractive pricing model. Casengo Live Chat allows us to centralize all customer enquiries – whether through email, live chat or WhatsApp – in one single inbox. This is critical for providing excellent service to our users. The Casengo Live Chat app is plug and play: setting up the account took us hardly two minutes, and installation of the WordPress Live Chat widget was just as easy.” – Philippe Joly, Yelo “We decided to use Casengo Live Chat mainly because we’d be able to get started right away. You hardly need any technical knowledge to get this live chat and customer support app running.” – Dorians Hofs, Parfumswinkel.nl “I downloaded the Casengo Live Chat plugin for WordPress. The live chat button appeared in one go, and I was able to change both its text and colour to match our corporate identity. Brilliant!” – Davy van de Haar, BeLikeUs “Since using Casengo Live Chat, we can respond to our customers 3 times as fast. It surprised us how easily customers switch between email and live chat. Casengo’s Live Chat just so simple.” – Dick Franken, Takeaway.com About Casengo Casengo’s cloud application for customer support empowers online retailers and other small businesses to respond to customer questions faster and better than ever. One team inbox for customer chats, emails and WhatsApp messages. Passionately founded in 2011, devised and developed in Amsterdam. Casengo’s Live Chat Cloud-based, affordable customer support software brings the human touch back into customer service and live chat. Regardless of channel type, it simplifies real-time conversation by presenting a unique Live Chat Hybrid Messaging Timeline. Whether a company consists of just one person or a large team, it’s always time to Casengo. Casengo support more than 50.000 customers and was recently named “1 of the hottest startups in Europe” by Wired.com. Go to casengo.com for more information on product features and pricing. Readme Generator This Readme file was generated using wp-readme, which generates readme files for WordPress Plugins.

🟦 Tidio – Live Chat for WordPress with AI Chatbots, Customer Support & Sales Tools Tidio Live Chat is an all-in-one customer support plugin for WordPress that lets you talk to your website visitors in real time. Provide 24/7 live chat support, generate leads, answer FAQs, and increase sales with our powerful AI chatbots and live chat widget. With Tidio’s Live Chat for WordPress, you can boost customer satisfaction, solve problems instantly, and grow your business with proactive messaging and automation — all from one intuitive dashboard. Plus, with Lyro – Tidio’s AI customer support agent – you can automate up to 70% of inquiries, providing fast, accurate answers 24/7 without human intervention. 💬 Why Use Tidio Live Chat on Your WordPress Website? ✅ Real-Time Live Chat Support: Chat instantly with visitors and customers to solve their issues and answer questions. ✅ Live Chat + AI Automation: Combine traditional live chat with AI-powered chatbots for faster, smarter responses. ✅ Automated Support with Lyro AI: Let Lyro, Tidio’s conversational AI, handle up to 70% of customer inquiries automatically, saving time and improving response speed. ✅ Boost Conversions with Proactive Chat: Start live chat conversations when visitors need help — recover abandoned carts and offer discounts in real-time. ✅ Mobile-Friendly Live Chat Widget: Fully responsive live chat widget that looks and works great on desktop, tablet, and mobile devices. ✅ Multichannel Live Chat Plugin: Manage conversations from Live Chat, Facebook Messenger, Instagram, and Email in one inbox. 🚀 Top Features of Tidio WordPress Live Chat Plugin 🟢 Live Chat Widget Customization – Match the live chat to your website branding and user experience. 🟢 AI Chatbot (Lyro) – Resolve up to 70% of customer questions instantly with our advanced conversational AI. 🟢 WooCommerce Live Chat Integration – View visitor carts, order history, and send product cards directly in chat. 🟢 Chatbot Templates & Visual Builder – Use drag-and-drop tools to build custom chatbots or choose from dozens of prebuilt templates. 🟢 Live Visitor Tracking – See who is online and start live chat conversations based on behavior or location. 🟢 Departments & Agent Routing – Route live chat messages to the right team instantly. 🟢 Smart Popups – Trigger proactive live chat messages based on user actions. 🌍 Multi-Language Live Chat for Global Support Tidio’s live chat widget supports 6 languages: English, German, French, Spanish, Italian, and Portuguese. Deliver a personalized live chat experience to users in their native language automatically. 📱 Live Chat on Mobile & Desktop Apps Download the Tidio mobile app for iOS and Android to respond to live chat messages wherever you are. Stay connected with your customers anytime, anywhere. 🛒 Live Chat for eCommerce Whether you run a WooCommerce store or a service website, Tidio’s Live Chat for WordPress helps you: Engage visitors in real time Recommend products and upsell with product cards Recover abandoned carts through chatbot campaigns Convert passive users into paying customers with live support 🔐 Reliable, Fast, Secure Tidio is optimized for performance and security. Your Live Chat for WordPress runs smoothly, loads fast, and protects your customer data. 💬 Real-Time Conversations with Website Visitors Engage visitors the moment they land on your site using a fast, responsive live chat widget. Answer questions, resolve issues, and guide users through their journey in real time — increasing satisfaction and conversion rates instantly. 📱 Mobile-Friendly & Fully Customizable Widget Tidio’s live chat widget adapts seamlessly to all devices — desktop, tablet, or mobile. Customize colors, greetings, and placement to match your brand and provide a smooth experience across your entire website. 🎯 Proactive Messaging & Visitor Triggers Don’t wait for visitors to reach out. Set up automated triggers to proactively start live chat conversations based on user behavior — like time on page or exit intent — turning passive browsing into active engagement. 📨 Unified Inbox for Multichannel Support Tidio acts as a central helpdesk, bringing together messages from live chat, email, Messenger, and Instagram into one simple interface. Manage all customer conversations efficiently without switching tabs or tools. 🧠 Lyro AI – Your 24/7 Support Agent Let Lyro AI, Tidio’s conversational chatbot, automatically resolve up to 70% of repetitive support queries. It learns from your FAQs, delivers instant answers, and keeps your human team focused on complex cases. 🔧 Built Specifically for WordPress – Seamless Live Chat Integration Tidio is a native WordPress live chat plugin, built to work flawlessly with your website from the moment you install it. You can set up Tidio in just a few clicks—no coding, no complex configuration. The entire integration process is smooth and intuitive, allowing you to: Add the live chat widget to your site automatically Manage all chat and chatbot settings directly from your WordPress admin panel Use shortcodes and native WordPress tools to display or hide the chat on specific pages Sync visitor data and conversations with WordPress user accounts for more personalized support Whether you’re a beginner or an advanced user, Tidio’s tight integration with WordPress ensures your live chat runs smoothly and feels like a natural part of your site — not an external add-on. 🌟 What Makes Tidio Live Chat the Best? Used by over 300,000 websites 4.8+ ★ average rating Trusted by businesses in 150+ countries Seamless installation – set up live chat in under 30 seconds 🆓 Start with Tidio’s Powerful Free Plan Tidio offers a fully functional free plan that includes everything you need to get started with live chat and AI-powered customer support. With no credit card required, you can: Add a customizable live chat widget to your WordPress site Chat with unlimited visitors in real time Use pre-built chatbot templates for lead generation and support Access Lyro AI to automate common questions (limited interactions) Manage conversations from live chat, Messenger, Instagram, and email — all in one place Download mobile apps and stay connected on the go Whether you’re running a small business or launching a new online store, Tidio’s free plan gives you the tools to offer high-quality customer support and grow your business — without paying a cent. ✅ Get Started with Tidio Live Chat Today Installing Tidio Live Chat for WordPress takes just a few clicks. Get started with our free plan and upgrade anytime to access powerful premium features like unlimited AI chatbot responses, automation, and multi-agent support. Download Tidio Live Chat Plugin and start chatting with your website visitors today! 💰 Pricing Most of our powerful features are available in the free plan. If you want to test all of them, sign up for a 7-day free trial. See all available pricing options on our website. ⚙️ Technical Requirements To run Tidio Plugin for WordPress we recommend your host support: – OpenSSL (to increase security by encrypting your access tokens) – cURL 🔥 Hot Features CC/BCC for tickets Filters for new Lyro Knowledge tab Historical conversations as data source Sort direction in Smart Views tickets First person perspective styling