Smartsupp – live chat, AI shopping assistant and chatbots vs Subiz – Live chat

Boost your sales and turn visitors into customers with live chat, AI tools and chatbots. Smartsupp is trusted by 100,000+ online stores. Elevate Your Online Sales with Conversations! We offer everything you need to grow your online sales: chatbots, AI shopping assistant, live chat, and much more you can use to engage your visitors at the right time. And convert them into loyal customers in no time. Smartsupp is one of the leading and most trusted chat and chatbot solutions in the world, currently boosting over 100,000 webshops and websites. Why choose Smartsupp? 🗨️ Chat and Connect: Engage effortlessly with your customers and establish robust relationships. Our lightning-fast chatbox is complemented by Messenger, WhatsApp and email integration, ensuring every conversation is at your fingertips via our mobile apps. 🚀 Convert and Conquer: Transform mere visitors into enthusiastic customers thanks to lead-gen chatbots, Mira AI shopping assistant and automated messaging. 🤖 Engage with AI: Keep both customers and visitors engaged with our Mira AI shopping assistant available 24/7 to provide invaluable assistance. 📊 Unlock Insights: Gain a deeper understanding of conversation dynamics, customer satisfaction, your team’s performance, popular inquiries, and more. Uncover who’s converting effortlessly and who may need your special attention. 🔐 GDPR compliant: We securely store your data in the European Union and comply with strict EU data protection laws. What can Smartsupp do? What awaits you with Smartsupp? Explore our list of key features that will elevate your customer service from ordinary to exceptional. Live Chat: Connect with your e-shop customers in real-time, just like having a friendly conversation. Mira AI Shopping Assistant: Take advantage of our advanced AI chatbot to automatically answer up to 80% of customer queries, recommend products, and drive cross-sell and up-sell opportunities. Chatbot: Your personalized, time-saving assistant. It engages with your visitors, answers their questions, guides them to the right products, and even chats when you’re not around. Lead Generation: Automatically gather leads through the chatbot and categorize them based on your needs. Messenger, WhatsApp & Email Integration: Bring all customer inquiries from various platforms into a single, user-friendly dashboard. E-shop Data: Access detailed customer information right during your chat, thanks to our advanced integration with WordPress. Mobile App: Stay connected with your customers anytime, anywhere – it’s like having your e-shop in your pocket! Ready to take your online presence to new heights? Experience the difference with Smartsupp today and witness firsthand what we can do for your business! What our users say about us? “Smartsupp helps us to make our online shop even more successful! After a simple installation, we immediately had the first customer with a question, who then ordered straight away.” —Oke Harms, Kickerkult.de “One of the advantages of Smartsupp chat for us is that it is always visible at a glance when browsing the e-shop. Our customers know that we are there for them 24/7, and they can contact us at any time – whether they use the chatbot or the live chat.” —Jan Kučera, ASKO – NÁBYTEK “We have 23 live chat agents available from 6 a.m. to midnight. Most frequently, customers text in the evening, though. Thanks to Smartsupp’s solutions, we sell 900 cars a month.” —Jan Duchoň, AAA AUTO

Subiz plugin for WordPress is the easiest way to add free live chat to your website. It is the effect way to interact with on-site visitors in real time, a perfect way to capture lead, support and convert more customers from your sites. Beside Subiz App Mobile that help you to communicate to customer at any time, any where. Which you can also integrate your Fanpages, Emails…to Subiz that you can interact with customers across multi – channels from Website, Fanpage, Email… in one platform. All interaction data will be gathered on Subiz that will help you understand the customer personalization and implement interactive marketing strategies for customer care and retention effectively. Advantages of Subiz Plugin It is designed specifically for the WordPress community, very particular and useful with many advantages: Easily integrate Subiz when you design websites on WordPress, just install plugin and insert Subiz ID Customize the color Subiz widget chat and select the button chat right on the plugin Easily set up notifications on your client’s browser, with 3 notification types and multiple notification options. Help you easily convey messages and pull customers back to your website Subiz plugin has been innovated and simplified with customizing and Notification on browser right in plugin to offer the best customer communication platform for WordPress users. Sign up here for free! It will takes a few clicks to install Subiz plugin and you can start to communicate with customer cross multi channels in one platform Once you install the plugin, you will be ready to take full advantage of the benefits and values of Subiz, and also our service Benefits and Values of Subiz: The cross multi-channel interactive platform – Subiz is where businesses can: Focus on interaction and customer feedback from multiple channels on one platform Building a portrait of specific potential customers Improving the quality of customer service: Always ready to support customers anytime, anywhere; speed up the response and get the history of conversations with customers. Optimizing marketing capabilities: Automatically exploit all customer information, potential customer segments and Email marketing automatically according to behavior and to the right target customers. Enhance customer conversion rate: Capture website visitors’ demand, actively reach customers on multiple channels, pursue customers appropriately and increase sales opportunities. Manage customers like 1 modern CRM: Integrate customer interaction history and resolve customer support issues accurately with tags, tickets and deals Evaluation of business activities: Statistics of customer interaction and common customer issues, building customer specific portraits, evaluating the effectiveness of marketing campaigns through Subiz data available. Key features of Subiz: Cross multi – channels communication Subiz Mobile App: you can interact and support customers at any time, any where Monitor visitors from Dashboard and understand who they are, what they are looking for Proactively approach to every single visitors in real-time Capture leads: not only the basic information about Name, Phone Number, Email, .., but you also exploit essential information to help you deeply understand your customers. Automation: allows you to identify and automatically send message to each kind of customer. Rule: distribute all conversations to specialized Agent to support professionally Segment: automatically segment potential customers according to business’s needs Message template: provides shortcut answer for fast and professional support Tags: Assign tag to conversation for easy classification Ticket: enhance your support quality Deals: build sales process and close deal effectively Statistics and analysis: full statistics interact with customers over time, agents, ticket, tags… Subiz offers a professional customer interaction channels where marketers, sales and customer service reps are able to proactively engage with visitors, provide live support, places a huge impact on their buying decision and boost sales. Don’t forget to follow and love Subiz: Support Center Document Blog Facebook Twitter