Freshchat vs WP Gravity Forms FreshDesk Plugin

Speak to all your WordPress site visitors and users to increase sales, collect feedback and provide support. For setup instructions, go here. Modern messaging software that your sales and customer engagement teams will love. 1.Not your typical bot. Meet your new sales sidekick. Engage proactively with those who matter with contextual and timely messages. Let the bot kick in to capture leads, validate and qualify responses, and auto-upload them into your CRM. Customize bot messages to set the right expectations. 2.Get all the context you need to sell smarter With events timeline, user information, and social profiles, know who you’re talking to and what they are up to. Bring in information from external tools like CRM or order management systems for more context. 3.Reduce churn, increase adoption Talk to your users before it’s too late. Set up in-app campaigns to onboard and educate new users, or retain and re-engage lapsing customers. Send announcements, get feedback, and share product best practices right inside the product to close the loop effectively and maximize impact. Paste below snippet with your token in snippet textbox ‘ window.fcSettings = { token: “XXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXX”, host: “https://wchat.freshchat.com” }; ’

This Plugin sends Gravity Form entries into FreshDesk. You can create a Ticket or Contact in FreshDesk from Gravity Forms entry. Learn more at crmperks.com Need FreshDesk Plugin for Woocommerce or Contact Form 7 ? Woocommerce FreshDesk Plugin Contact Form 7 FreshDesk Connect FreshDesk You can connect FreshDesk account to any Form by simply entering FreshDesk API key. Mapping Ticket Fields You can easily map Gravity Forms entry fields to any FreshDesk Ticket fields. You can also map custom FreshDesk fields. Primary Key Instead of creating new Object(Ticket or Customer) in FresDesk, you can update old object by setting Primary Key field. Error Reporting If there is an error while sending form data to Freshdesk, an email containing the error details will be sent to the specified email address. CRM Logs Plugin saves a detailed log of each entry sent (or not sent) to Freshdesk. You can easily resend an entry to Freshdesk. Export Logs You can easily export Freshdesk Logs as a CSV file for bookkeeping, and accounting purposes. Full Synchronization All local entries are fully synchronized with Freshdesk entries. If you update/delete/restore a form entry in Gravity Forms that entry will be updated/deleted/restored in the Freshdesk. Filter Entries By default all entries are sent to the Freshdesk, but you can setup rules to limit the entries sent to Freshdesk. Ticket Notes You can send one to many fields as a Ticket Note in Freshdesk. Task Status and Priority You can choose ticket status and priority for new Tickets in Freshdesk. Premium Version. Gravity Forms FreshDesk Plugin has a Premium version which comes with several additional benefits. Upgrade to Pro version Create Contacts and Companies. Ticket tag field. Ticket attachment field. Custom fields field. Phone Number field. Lookup customer’s email using email lookup apis. We support all good email lookup apis. 20+ premium addons Upgrade to Pro version Premium Addons We have 20+ premium addons and new ones being added regularly, it’s likely we have everything you’ll ever need.View All Add-ons Want to send data to other crm We have Premium Extensions for 20+ CRMs.View All CRM Extensions