| Metric | Survey | |
|---|---|---|
| Rating | 4.1 ★ | ★ 4.9 ★ |
| Total reviews | 794 | ★ 4k |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Pricing tiers | ★ 4 tiers | 2 tiers |
| Listed features | 4 | 4 |
| Review velocity (30d) | 1 new | — |
| Languages | 1 supported | 6 supported |
Based on the data on this page, WhatsApp is the stronger choice for most Wix App Market site owners — 4.9★ vs Survey's 4.1★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing entry tiers: Survey at Free plan available, WhatsApp at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
WhatsApp has the larger user base (3,954 reviews vs 794), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Survey's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended by size: small/early-stage site owners who need fast install and low risk should default to WhatsApp; mid-market and enterprise site owners with specific feature requirements should evaluate both — Survey's 794-review base may include the workflow context that matches your specific use case better than WhatsApp's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Wix App Market listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Survey audit • WhatsApp audit
| Keyword | Survey | |
|---|---|---|
| nps user feedback | #9 | #20 |
| questions | #14 | #19 |
| user feedback surveys | #1 | #36 |
| contact form | #40 | #10 |
| contact forms | #40 | #10 |
| Signal | Survey | |
|---|---|---|
| Average rating | 4.1 ★ (794) | 4.9 ★ (4k) |
| Rating distribution | 5100% 40% 30% 20% 10% | 5— 4— 3— 2— 1— |
| Reviews · last 7 days | +0 | — |
| Reviews · last 30 days | +1 | — |
| Reviews · last 90 days | +3 | — |
Both Survey and WhatsApp offer paid plans only. Survey starts at Free plan available; WhatsApp starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
WhatsApp has the higher average rating (4.9★ from 3,954 reviews) compared to Survey (4.1★ from 794 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
WhatsApp holds the higher average rating (4.9★ vs 4.1★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Wix App Market. WhatsApp has the deeper published review base (3,954 vs 794), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Survey typically suits early-stage and growth-mode teams based on its published review base (794 reviews). WhatsApp typically suits early-stage and growth-mode teams based on its published review base (3,954 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Survey and WhatsApp both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Survey" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
Dami was a great help with customer support. This app gives us a robust survey presence on our site.
It took me a few days, but we finally got the survey fixed and all the glitches out. I did not find the app easy to use, but I have to say the support and getting it fixed was amazing especially from someone who's a novice.
Created a poll with POWR and it worked great, very helpful support team
They emailed me back within hours, and the customer service agent was very honest and extremely helpful!
Once you take the time to look at all the options, it does everything I need.
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