| JotForm | Survey | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | — | — |
| Last updated | — | — |
| Metric | JotForm | Survey |
|---|---|---|
| Rating | 3.6 ★ | ★ 4.0 ★ |
| Total reviews | 4 | ★ 792 |
| Free plan | — | ★ Yes |
| Pricing | Paid | Free plan available |
| Built for Shopify | — | — |
| Pricing tiers | 1 tier | ★ 4 tiers |
| Listed features | 3 | ★ 4 |
| Review velocity (30d) | 0 new | ★ 1 new |
| Languages | 1 supported | 1 supported |
Based on the data on this page, Survey is the stronger choice for most Wix App Market merchants — 4.0★ vs JotForm's 3.6★ is a meaningful gap that usually reflects real product or support quality differences across the user base. On pricing, Survey offers a free tier (Free plan available) while JotForm starts at Paid. The free option meaningfully reduces evaluation cost, particularly for stores at sub-1K monthly orders where the entry-paid tier can outpace the value delivered. Survey has the larger user base (792 reviews vs 4), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. JotForm's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Survey; mid-market and enterprise merchants with specific feature requirements should evaluate both — JotForm's 4-review base may include the workflow context that matches your specific use case better than Survey's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Wix App Market listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: JotForm audit • Survey audit
| Keyword | JotForm | Survey |
|---|---|---|
| surveys | #18 | #1 |
| survey | #18 | #1 |
| forms | #32 | #7 |
| form | #32 | #7 |
| rsvp form | #36 | #28 |
| Signal | JotForm | Survey |
|---|---|---|
| Average rating | 3.6 ★ (4) | 4.0 ★ (792) |
| Rating distribution | 5— 4— 3— 2— 1— | 5100% 40% 30% 20% 10% |
| Reviews · last 7 days | +0 | +1 |
| Reviews · last 30 days | +0 | +1 |
| Reviews · last 90 days | +0 | +6 |
No reviews yet.
Survey is the cheaper option — it offers a free plan (Free plan available). JotForm starts at Paid. Both publish their pricing on the Wix App Market marketplace; AppRanks mirrors what's listed on each refresh cycle.
Survey has the higher average rating (4.0★ from 792 reviews) compared to JotForm (3.6★ from 4 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
It depends on what you're optimizing for. JotForm fits better if you prioritize broader integrations; Survey is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Wix App Market marketplace. Survey has more onboarding documentation maturity (792 reviews vs 4), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
JotForm typically suits early-stage and growth-mode stores based on its review-base composition (4 reviews). Survey aligns more with early-stage and growth-mode stores (792 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. JotForm and Survey both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from JotForm" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
Created a poll with POWR and it worked great, very helpful support team
They emailed me back within hours, and the customer service agent was very honest and extremely helpful!
Once you take the time to look at all the options, it does everything I need.
The app does give me what I need. The support was amazing, and I was able to get the app settings just right for my needs. Thank you!
Survey's customer service agent, Mithsou, was very helpful! I used Survey four years ago for an event and it was easy to use. It appears to be just as easy to update and use for an upcoming event.