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Facebook - Contact Us vs Wix Smart Chat
Side-by-side comparison · 24 data points
1. Listing metadata
Field-level data| Facebook - Contact Us | Wix Smart Chat | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer |
Side-by-side comparison · 24 data points
| Facebook - Contact Us | Wix Smart Chat | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer |
| Metric | Facebook - Contact Us | Wix Smart Chat |
|---|---|---|
| Rating | ★ 5.0 ★ | 2.9 ★ |
| Total reviews | 40 | ★ 131 |
| Free plan | ★ Yes | — |
| Pricing | Free plan available | Paid |
| Built for Shopify | — | — |
| Pricing tiers | 2 tiers | — |
| Listed features | 4 | 4 |
| Languages | 6 supported | 35 supported |
Based on the data on this page, Facebook - Contact Us is the stronger choice for most Wix App Market merchants — 5.0★ vs Wix Smart Chat's 2.9★ is a meaningful gap that usually reflects real product or support quality differences across the user base. On pricing, Facebook - Contact Us offers a free tier (Free plan available) while Wix Smart Chat starts at Paid. For early-stage stores or merchants validating fit, the free-tier path lets you run the app on real orders before committing budget. Wix Smart Chat has the larger user base (131 reviews vs 40), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Facebook - Contact Us's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Facebook - Contact Us; mid-market and enterprise merchants with specific feature requirements should evaluate both — Wix Smart Chat's 131-review base may include the workflow context that matches your specific use case better than Facebook - Contact Us's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Wix App Market listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Facebook - Contact Us audit • Wix Smart Chat audit
| Listed | — | — |
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| Last updated | — | — |
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| Keyword | Facebook - Contact Us | Wix Smart Chat |
|---|---|---|
| chat | #27 | #3 |
| search using algolia | #34 | #15 |
| customers to contact | #10 | #48 |
Facebook - Contact Us is the cheaper option — it offers a free plan (Free plan available). Wix Smart Chat starts at Paid. Both publish their pricing on the Wix App Market marketplace; AppRanks mirrors what's listed on each refresh cycle.
Facebook - Contact Us has the higher average rating (5.0★ from 40 reviews) compared to Wix Smart Chat (2.9★ from 131 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
It depends on what you're optimizing for. Facebook - Contact Us fits better if you prioritize rating consistency; Wix Smart Chat is the call if you need the larger user base. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Wix App Market marketplace. Wix Smart Chat has more onboarding documentation maturity (131 reviews vs 40), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Facebook - Contact Us typically suits early-stage and growth-mode stores based on its review-base composition (40 reviews). Wix Smart Chat aligns more with early-stage and growth-mode stores (131 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. Facebook - Contact Us and Wix Smart Chat both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Facebook - Contact Us" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.