Wix Smart Chat is the #3 ranked search app on Wix, with a 3.0 average rating from 130 reviews, as a paid app, as of July 8, 2026.
Wix Smart Chat is a Wix App Market app by Wix . With a rating of 3.0★ from 130 reviews, it currently ranks #3 in the Search category.
AppRanks data: Wix Smart Chat ranks #3 in Search on Wix App Market, placing it in the top 28% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Wix Smart Chat is a mixed-rating Wix app with a growing review traction. It is listed in the Search category on Wix App Market, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 130 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Wix App Market listing.
Pros
- +Published by Wix — established developer track record
Cons
- −Average rating below 4.0 (3.0★) — read recent low-star reviews before committing
- −Paid-only pricing (Paid) — evaluation requires committing payment details
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About Wix Smart Chat
How Wix Smart Chat works
Wix Smart Chat combines AI chat and manual chat in one place, so you can support visitors in the way that fits your business—automated answers, real human replies, or a flexible mix of both.
Stay responsive during peak hours and after hours with flexible availability modes: AI 24/7, manual 24/7, scheduled hours, or inactive (with offline options to keep collecting leads).
From your dashboard, you can test and improve the AI, add knowledge and restrictions, adjust the AI’s identity and style, and review conversations in your Inbox—so Smart Chat becomes more accurate and helpful over time.
Get easy access to key chat analytics that help you learn more about your site visitors and improve how you engage with them to boost conversions. Smart Chat also analyzes your conversations to give you key insights into what your customers are looking for and how you can improve your business.
Previously known as Wix AI Site Chat, Smart Chat is now upgraded to include live (manual) chat—and it’s designed to replace the old Wix Chat with one unified solution.
Screenshots
Key features
- Choose how you’re available: AI chat 24/7, manual chat from your Inbox, or a mix on a schedule
- Capture leads and guide visitors with contact forms, welcome messages, and quick topics
- Track key chat analytics like conversations, visitors, response times, and items shown in chat
- Get smart recommendations and actionable insights based on your chat conversations
Category rankings
As of Jul 8, 2026- Search#3of 11Top 28%
- Chat#14of 65Top 22%
- Apps for Stores#17of 64Top 27%
- Design Elements#67of 119Top 57%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Wix Smart Chat ranks for 80 keywords across Wix App Market. Here are the top 3:
Competitors & alternatives
Wix Smart Chatdoesn't have curated competitor matchups yet. Other tracked search apps on Wix:
Frequently asked questions
What is Wix Smart Chat?
Wix Smart Chat is an app for Wix. It currently holds a 3.0-star rating from 130 merchant reviews, and AppRanks has been tracking its public marketplace data on a daily refresh cycle. It is listed under the Search category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Wix .
Is Wix Smart Chat free?
Wix Smart Chat does not offer a permanent free plan on Wix. Pricing starts at Paid. Trial availability and exact billing terms are mirrored from the live Wix listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses Wix Smart Chat?
Wix Smart Chat is actively installed across Wix stores tracked by AppRanks. Its review base of 130 suggests adoption is concentrated in growth-stage and mid-market stores. It is part of the Search category on Wix.
Where does Wix Smart Chat rank on Wix?
Wix Smart Chat currently sits at position #3 in the Search category on Wix. That places it in the top 27% of 11 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What languages does Wix Smart Chat support?
Wix Smart Chat declares support for 35 languages on its Wix marketplace listing: en, ar, bg, ca, zh, hr, with 29 additional locales documented on the marketplace listing. Language coverage is the locale set the developer has explicitly translated the app interface into — a broader set typically maps to a developer with international merchant traction.