Facebook - Contact Us is the #20 ranked chat app on Wix, with a 5.0 average rating from 40 reviews, with a free plan available, as of July 9, 2026.
Facebook - Contact Us is a Wix App Market app by Smartarget. With a rating of 5.0★ from 40 reviews, it currently ranks #20 in the Chat category.
AppRanks data: Facebook - Contact Us ranks #20 in Chat on Wix App Market, placing it in the top 31% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Facebook - Contact Us is a category-leading Wix app with a limited review volume. It is listed in the Chat category on Wix App Market, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 40 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Wix App Market listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
- +Published by Smartarget — established developer track record
Cons
- −Limited review base (40) — ratings can shift significantly with new feedback
Looking to switch from Facebook - Contact Us?
See Facebook - Contact Us's alternatives ranked by audit score, rating, and review velocity.
About Facebook - Contact Us
How Facebook - Contact Us works
Turn website visitors into your next customers
Let's make it easier for your customers to contact you with Facebook Messenger - Contact Us. Most of your prospective customers are already using Facebook Messenger. It's time to give them the option to chat with you in a way that feels familiar, trustworthy, and fun.
Get back to your customers faster in a way they enjoy
When someone has a question about your business, chances are they’re just going to leave your site altogether rather than searching for a support email. With so many options out there, people are too busy to spend time looking for answers. But when you give them the option to easily contact you via Facebook Messenger right from your website, this feels like a quicker, more familiar way to get in touch. You can get back to them just a few hours later and they will get your reply directly to their mobile device. No more replies getting lost in an inbox with (probably) hundreds of emails.
Facebook Contact Us works both on desktop and mobile devices
Screenshots
Key features
- Get back to your customers through Facebook Messenger
- Send Promotions and updates through Facebook Messenger
- Works both on desktop and mobile devices
- Customize the app to suit your brand
Pricing plans
Free0.00/month
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Smartarget Pro6.57/month
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Category rankings
As of Jul 9, 2026- Chat#20of 65Top 31%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Facebook - Contact Us ranks for 16 keywords across Wix App Market. Here are the top 3:
- Rank #2
- Rank #4
- Rank #8
Competitors & alternatives
Facebook - Contact Usdoesn't have curated competitor matchups yet. Other tracked chat apps on Wix:
Frequently asked questions
What is Facebook - Contact Us?
Facebook - Contact Us is an app for Wix. It currently holds a 5.0-star rating from 40 merchant reviews, and AppRanks has been tracking its public marketplace data on a daily refresh cycle. It is listed under the Chat category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Smartarget.
Is Facebook - Contact Us free?
Facebook - Contact Us offers a free plan that merchants can install on Wix without entering payment details. Paid tiers Smartarget Pro unlock additional features for teams that outgrow the free plan. Pricing details on this page are mirrored from the live Wix listing and refresh on each scrape cycle.
Who uses Facebook - Contact Us?
Facebook - Contact Us is actively installed across Wix stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Chat category on Wix.
Where does Facebook - Contact Us rank on Wix?
Facebook - Contact Us currently sits at position #20 in the Chat category on Wix. That places it in the top 31% of 65 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What languages does Facebook - Contact Us support?
Facebook - Contact Us declares support for 6 languages on its Wix marketplace listing: en, de, es, fr, ru, pt. Language coverage is the locale set the developer has explicitly translated the app interface into — a broader set typically maps to a developer with international merchant traction.