Side-by-side comparison · 24 data points
Collect unlimited customer feedback, verified reviews, and NPS for actionable CX insights.
| Bizrate Customer Feedback | UserLoop Post Purchase Surveys | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
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| Developer | ||
| Listed | ||
| Last updated |
Turn customer feedback into growth with AI-powered surveys
| Metric | Bizrate Customer Feedback | UserLoop Post Purchase Surveys |
|---|---|---|
| Rating | 5.0 ★ | 5.0 ★ |
| Total reviews | 14 | ★ 24 |
| Free plan | Yes | Yes |
| Pricing | Free | Free plan available |
| Built for Shopify | — | — |
| Pricing tiers | — | 3 tiers |
| Listed features | 5 | 5 |
| Languages | 1 supported | 4 supported |
| Listed since | Nov 2023 | Mar 2021 |
Bizrate Customer Feedback and UserLoop Post Purchase Surveys are evenly matched on rating (5.0★ vs 5.0★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.
Pricing entry tiers: Bizrate Customer Feedback at Free, UserLoop Post Purchase Surveys at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most merchants the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Bizrate Customer Feedback audit • UserLoop Post Purchase Surveys audit
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| Keyword | Bizrate Customer Feedback | UserLoop Post Purchase Surveys |
|---|---|---|
| survey | #29 | #13 |
| product feedback | #83 | #23 |
| feedback form | #25 | #231 |
No tracked changes.
Both Bizrate Customer Feedback and UserLoop Post Purchase Surveys offer paid plans only. Bizrate Customer Feedback starts at Free; UserLoop Post Purchase Surveys starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
Bizrate Customer Feedback (5.0★, 14 reviews) and UserLoop Post Purchase Surveys (5.0★, 24 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
AppRanks cannot separate these two on rating — both sit at 5.0★. UserLoop Post Purchase Surveys does carry the larger published review base (24 vs 14). Read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. UserLoop Post Purchase Surveys has the deeper published review base (24 vs 14), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Bizrate Customer Feedback typically suits early-stage and growth-mode teams based on its published review base (14 reviews). UserLoop Post Purchase Surveys typically suits early-stage and growth-mode teams based on its published review base (24 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Bizrate Customer Feedback and UserLoop Post Purchase Surveys both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Bizrate Customer Feedback" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
