Bizrate Customer Feedback for Shopify App Store
Bizrate Customer Feedback is the #18 ranked survey app on Shopify, with a 5.0 average rating from 14 reviews, with a free plan available, as of Sep 11, 2026.
Bizrate Customer Feedback is a Shopify App Store app by Bizrate Insights, launched November 2023. With a rating of 5.0★ from 14 reviews, it currently ranks #18 in the Survey category.
AppRanks data: Bizrate Customer Feedback ranks #18 in Survey on Shopify App Store, placing it in the top 11% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Bizrate Customer Feedback is a category-leading Shopify app with a limited review volume. It is listed in the Survey category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 14 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
- +Published by Bizrate Insights — established developer track record
Cons
- −Limited review base (14) — ratings can shift significantly with new feedback
Looking to switch from Bizrate Customer Feedback?
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About Bizrate Customer Feedback
How Bizrate Customer Feedback works
Bizrate Insights helps you improve your shopping experience from discovery through fulfillment. Collect feedback, verified reviews, NPS, and satisfaction data from real shoppers to understand why customers buy or bounce.
Our VitalSigns dashboard and expert insights help you spot friction points, improve the customer experience, and turn feedback into action. And our AI-powered tools bring clarity to open-ended customer comments, making it even easier to find actionable insights.
Screenshots
Key features
- Full journey surveys: Why shoppers buy, what stopped them, & how they found you
- Verified reviews & ratings: Collect feedback & syndicate to Google, Yahoo & Bing
- NPS, CSAT & CX trends: Track satisfaction, loyalty, issues, and wins
- Unlimited surveys & invitations: Gather more feedback without response caps
- AI-Powered Tools: Easily spot trending issues & themes in comments & verbatims
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- Checkout ProcessStreamline the checkout process to enhance customer experience and reduce cart abandonment.common
- Customer Feedback CollectionGather insights and opinions from customers to improve services.common
- Data AnalysisPerform in-depth analysis of data to uncover trends and patterns.
Category rankings
As of Sep 12, 2026See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Bizrate Customer Feedback ranks for 19 keywords across Shopify App Store. Here are the top 3:
- Rank #3
- 2.surveyRank #28
- Rank #10
Competitors & alternatives
Bizrate Customer Feedback doesn't have curated competitor matchups yet. Other tracked survey apps on Shopify:
Frequently asked questions
What is Bizrate Customer Feedback?
Bizrate Customer Feedback is an app for Shopify. It currently holds a 5.0-star rating from 14 merchant reviews, and it has been listed on the marketplace since 2023. It is listed under the Survey category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Bizrate Insights.
Is Bizrate Customer Feedback free?
Bizrate Customer Feedback offers a free plan that merchants can install on Shopify without entering payment details. Pricing details on this page are mirrored from the live Shopify listing and refresh on each scrape cycle.
Who uses Bizrate Customer Feedback?
Bizrate Customer Feedback is actively installed across Shopify stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Survey category on Shopify.
Where does Bizrate Customer Feedback rank on Shopify?
Bizrate Customer Feedback currently sits at position #18 in the Survey category on Shopify. That places it in the top 10% of 179 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does Bizrate Customer Feedback integrate with?
Bizrate Customer Feedback lists 2 integrations on its Shopify marketplace page. The most prominent are Checkout, Shopify Admin. Integration data is mirrored from the live Shopify listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.