Zigpoll Customer Surveys for Shopify App Store
Zigpoll Customer Surveys is the #2 ranked support app on Shopify, with a 5.0 average rating from 546 reviews, 11 of which arrived in the last 30 days, with a free plan available, as of Sep 4, 2026.
Zigpoll Customer Surveys is a Shopify App Store app by Argonautic Labs, launched April 2019. With a rating of 5.0★ from 546 reviews, it currently ranks #2 in the Support category.
AppRanks data: Zigpoll Customer Surveys added 36 reviews in the last 90 days (6% of its all-time review count) — review velocity is slowing, with the 30-day pace running below the 90-day pace.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Zigpoll Customer Surveys is a category-leading Shopify app with a growing review traction. It is listed in the Support category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 546 reviews show steady adoption but the app hasn't crossed the heavy-volume bar yet. Review accumulation at this stage tends to come from segment-specific use cases rather than universal adoption, so fit-to-stack matters more than category-leader brand recognition. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
- +Published by Argonautic Labs — established developer track record
Cons
- −Single-language listing (English) — international merchants may need translation tooling
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About Zigpoll Customer Surveys
How Zigpoll Customer Surveys works
Zigpoll helps 20,000+ Shopify stores learn what actually drives their sales. Launch post-purchase surveys on your thank-you page, plus on-site, email and SMS surveys, with no-code setup in seconds. Ask "How did you hear about us?" to fix attribution, measure NPS, and find out why customers buy (or don't). Fast-loading, multilingual, and fully customizable. Sync responses to Klaviyo, Google Sheets, Slack, and 30+ tools, and let AI analytics turn answers into action.
Screenshots
Key features
- Attribution surveys: ask "How did you hear about us?" on your thank-you page
- AI analytics summarize every response and send you weekly insight reports
- Checkout Extensions ready: post-purchase and abandoned checkout surveys
- Email and SMS surveys with conditional logic, translations, and custom design
- Sync to Klaviyo, Google Sheets, Slack and 30+ tools, plus API and MCP access
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- Abandoned Cart RecoveryAutomatically follow up with customers who leave items in their cart.common
- Ad AttributionAttribute conversions and sales to specific advertising efforts accurately.common
- Advanced Analytics DashboardAccess a comprehensive analytics dashboard with advanced features and insights.common
- AI-Powered InsightsLeverage AI to uncover insights and trends in your data.common
- AI AnalyticsUtilize AI-driven analytics tools for actionable insights and reporting.table-stakes
- Behavior TrackingAnalyze user behavior to improve engagement and retention.differentiator
- Checkout ProcessStreamline the checkout process to enhance customer experience and reduce cart abandonment.common
- Checkout TrackingMonitor the checkout process to identify drop-off points.common
- Conditional Logic ImplementationImplement conditional logic for dynamic content and actions.common
- Custom DashboardsCreate interactive dashboards tailored to your analytics needs.common
- Customer AccountsAllow customers to create and manage their own accounts.common
- Customer FeedbackCollect and analyze feedback from customers to improve products.table-stakes
- Customer SegmentationSegment customers based on behavior and demographics for targeted marketing.common
- Customer ServiceAccess comprehensive customer service for all your needs.table-stakes
- Custom Styling OptionsApply custom styles to enhance your store's appearance.common
- Data ExportExport your data for backup or analysis purposes.table-stakes
- Drag-and-Drop EditorEasily create and customize content using a drag-and-drop interface.common
- Email CommunicationUtilize email as a primary channel for customer communication.common
- Embedded FormsIntegrate forms directly into your site for seamless data collection.common
- Event TrackingCapture and analyze specific user actions and events on your site.common
- File Upload SupportEasily upload images and photos for your products.common
- Market ResearchGather and analyze data to understand market trends and customer needs.common
- Multi-Language SupportOffer a multilingual experience for your customers.common
- Multi-Page SupportBuild and manage multiple interconnected pages for a comprehensive user experience.common
- Notification ManagementSend and manage notifications to keep users informed.common
- Custom Pop-UpsCreate targeted pop-ups for promotions, reviews, and discounts to engage visitors.common
- Post-Purchase EngagementEngage customers after purchase to enhance loyalty and satisfaction.table-stakes
- Real-Time EditingEdit content instantly and see changes reflected immediately.common
- ReportingGenerate and view reports on various metrics and data.common
- Audience SegmentationDivide your audience into targeted segments for personalized marketing.differentiator
- SMS MessagingEngage customers through targeted SMS messages for promotions and updates.differentiator
- Template ManagementCreate and manage templates for consistent branding and messaging.common
- Unlimited Survey ResponsesCreate and collect unlimited responses for your surveys without restrictions.common
- Visitor IP TrackingCapture and analyze visitor IP addresses for enhanced analytics.common
- Customizable SurveysDesign surveys tailored to your specific needs and branding.common
- Post-Purchase SurveysCollect feedback from customers immediately after their purchase experience.common
Pricing plans
Lite
|
Standard39/month
|
Most popular Advanced129/month
|
Premier399/month
|
Ratings and reviews
- 5550 (101%)
- 48 (1%)
- 31 (0%)
- 20 (0%)
- 11 (0%)
Category rankings
As of Sep 4, 2026- Support#2of 30Top 7%
- Survey#3of 175Top 2%
- Analytics#10of 1,282Top 1%
- Store management#14of 37Top 38%
- Operations#20of 514Top 4%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Featured placements
Zigpoll Customer Surveys has been featured in the following sections on Shopify App Store in the last 30 days:
- categorySurveys
- categoryAnalytics
- categoryRecommended support apps
- categorySupport
Keyword rankings
Zigpoll Customer Surveys ranks for 64 keywords across Shopify App Store. Here are the top 3:
- 1.surveysRank #1
- Rank #1
- Rank #1
Competitors & alternatives
Zigpoll Customer Surveys doesn't have curated competitor matchups yet. Other tracked support apps on Shopify:
Frequently asked questions
What is Zigpoll Customer Surveys?
Zigpoll Customer Surveys is an app for Shopify. It currently holds a 5.0-star rating from 546 merchant reviews, and it has been listed on the marketplace since 2019. It is listed under the Support category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Argonautic Labs.
Is Zigpoll Customer Surveys free?
Zigpoll Customer Surveys offers a free plan that merchants can install on Shopify without entering payment details. Paid tiers Standard, Advanced, Premier unlock additional features for teams that outgrow the free plan. Pricing details on this page are mirrored from the live Shopify listing and refresh on each scrape cycle.
Who uses Zigpoll Customer Surveys?
Zigpoll Customer Surveys is actively installed across Shopify stores tracked by AppRanks. Its review base of 546 suggests adoption is concentrated in growth-stage and mid-market stores. It is part of the Support category on Shopify.
Where does Zigpoll Customer Surveys rank on Shopify?
Zigpoll Customer Surveys currently sits at position #2 in the Support category on Shopify. That places it in the top 7% of 30 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does Zigpoll Customer Surveys integrate with?
Zigpoll Customer Surveys lists 10 integrations on its Shopify marketplace page. The most prominent are Checkout, Customer accounts, Shopify POS, Shopify Flow, ActiveCampaign, Checkout Extensions, plus 4 additional integrations listed on the marketplace page. Integration data is mirrored from the live Shopify listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.
How active are Zigpoll Customer Surveys reviews?
Zigpoll Customer Surveys has received 11 reviews in the last 30 days, 36 in the last 90 days. The 30-day pace is slower than the 90-day pace — review volume is decelerating. Review velocity is one of the faster-moving signals on a marketplace listing — sustained pace correlates with active install growth and ongoing developer engagement, while a sharp drop is often the earliest visible signal of a stalled listing.