Side-by-side comparison · 24 data points
Turn real customer reviews into traffic, sales, and loyalty.
| Trustpilot Reviews | Yotpo | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
| Metric | Trustpilot Reviews | Yotpo: Product Reviews App |
|---|---|---|
| Rating | 2.0 ★ | ★ 4.8 ★ |
| Total reviews | 172 | ★ 4.4k |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free plan available |
| Built for Shopify | — | — |
| Pricing tiers | 2 tiers | ★ 3 tiers |
| Listed features | 3 | ★ 5 |
| Featured placements | — | 2 |
| Review velocity (30d) | — | 30 new |
| Languages | 1 supported | 1 supported |
| Listed since | Jul 2021 | Nov 2011 |
Based on the data on this page, Yotpo: Product Reviews App is the stronger choice for most Shopify App Store merchants — 4.8★ vs Trustpilot Reviews's 2.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base. Pricing entry tiers: Trustpilot Reviews at Free plan available, Yotpo: Product Reviews App at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Yotpo: Product Reviews App has the larger user base (4,418 reviews vs 172), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Trustpilot Reviews's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Yotpo: Product Reviews App; mid-market and enterprise merchants with specific feature requirements should evaluate both — Trustpilot Reviews's 172-review base may include the workflow context that matches your specific use case better than Yotpo: Product Reviews App's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Trustpilot Reviews audit • Yotpo: Product Reviews App audit
| Keyword | Trustpilot Reviews | Yotpo |
|---|---|---|
| product reviews | #47 | #9 |
| reviews | #41 | #18 |
| photo reviews | #33 | #30 |
| reviews app | #131 | #10 |
Not featured in any section recently.
| Signal | Trustpilot Reviews | Yotpo |
|---|---|---|
| Average rating | 2.0 ★ (172) | 4.8 ★ (4.4k) |
| Rating distribution | 5— 4— 3— 2— 1— | 593% 42% 30% 21% 14% |
| Reviews · last 7 days | — | +8 |
| Reviews · last 30 days | — | +30 |
| Reviews · last 90 days | — | +65 |
No reviews yet.
Both Trustpilot Reviews and Yotpo: Product Reviews App offer paid plans only. Trustpilot Reviews starts at Free plan available; Yotpo: Product Reviews App starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
Yotpo: Product Reviews App has the higher average rating (4.8★ from 4,418 reviews) compared to Trustpilot Reviews (2.0★ from 172 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
It depends on what you're optimizing for. Trustpilot Reviews fits better if you prioritize broader integrations; Yotpo: Product Reviews App is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Shopify App Store marketplace. Yotpo: Product Reviews App has more onboarding documentation maturity (4,418 reviews vs 172), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Trustpilot Reviews typically suits early-stage and growth-mode stores based on its review-base composition (172 reviews). Yotpo: Product Reviews App aligns more with early-stage and growth-mode stores (4,418 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
I had an absolutely fantastic experience with Arven from the customer service team. Very professional, friendly, patient, and incredibly helpful. Every question I had was answered quickly and clearly, and went above and beyond to make sure I was happy. It’s rare to find service like this these days.
Excelente atendimento, e serviço
I had a great experience working with Warren P. He helped me resolve multiple store account issues quickly and efficiently. He was knowledgeable, responsive, and very supportive throughout the process. Really appreciate his assistance and professionalism.
Orly has been so incredibly helpful and made the set up so smooth!!
Reymon N. is a fantastic agent and was able to solve my theme editing issue in 5 minutes. Also the review app is excellent.
Migration support varies by app and category. Trustpilot Reviews and Yotpo: Product Reviews App both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Trustpilot Reviews" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
