Trustpilot is the #35 ranked product review app on Shopify, with a 3.1 average rating from 7 reviews, with a free plan available, as of July 9, 2026.
Trustpilot is a Shopify App Store app by Trustpilot, launched February 2026. With a rating of 3.1★ from 7 reviews, it currently ranks #35 in the Product review category.
AppRanks data: Trustpilot ranks #35 in Product review on Shopify App Store, placing it in the top 11% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Trustpilot is a mixed-rating Shopify app with a limited review volume. It is listed in the Product review category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 7 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +Free tier available — no card required to evaluate
Cons
- −Average rating below 4.0 (3.1★) — read recent low-star reviews before committing
- −Limited review base (7) — ratings can shift significantly with new feedback
Looking to switch from Trustpilot?
See Trustpilot's alternatives ranked by audit score, rating, and review velocity.
About Trustpilot
How Trustpilot works
Trustpilot Reviews helps Shopify merchants collect more reviews, surface trust signals across their store, and drive higher conversions. Install in minutes and start building credibility shoppers recognize instantly.
Trusted by global brands and used by millions of consumers, Trustpilot helps you gather customer reviews, display them across your storefront, and create trust signals that are used by AI-driven search (AEO) and shopping experiences.
Screenshots
Key features
- Drive sales with trusted reviews throughout the customer journey.
- Collect more customer reviews after every order.
- Add drag & drop review widget with simple, no-code setup.
- Build buyer confidence using customer voices.
- Improve SEO & AEO with review content that drives new traffic.
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- Image Carousel DisplayShowcase products in a rotating image carousel for enhanced visibility.table-stakes
- Custom Domain SetupConfigure custom domains for your store to enhance branding.
- Email AutomationAutomate your email marketing campaigns for better engagement and efficiency.Common
- Email RequestsFacilitate requests via email for streamlined communication.table-stakes
- Data FilteringApply filters to sort and find specific data quickly and easily.Common
- Grid LayoutDisplay products in a visually appealing grid format for better browsing.table-stakes
- Multiple User AccessManage access for 2 to 3 users in your account.
- Product ReviewsEnable customers to leave reviews for products they purchase.Common
- Review HighlightsSummarize key points from customer reviews for quick insights.Differentiator
- Single User AccessProvide access for a single user in your account.
- Star RatingsDisplay star ratings to provide a quick visual representation of product quality.table-stakes
- Customer TestimonialsShowcase customer testimonials to build trust and credibility.Common
- Customer Reviews CollectionGather and display customer reviews to enhance credibility.Common
Pricing plans
Free
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Starter
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Most popular Plus
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Category rankings
As of Jul 9, 2026- Product review#35of 322Top 11%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Trustpilot ranks for 4 keywords across Shopify App Store. Here are the top 3:
- Rank #44
- Rank #34
- 3.reviewsRank #39
Competitors & alternatives
Trustpilotdoesn't have curated competitor matchups yet. Other tracked product review apps on Shopify:
Frequently asked questions
What is Trustpilot?
Trustpilot is an app for Shopify. It currently holds a 3.1-star rating from 7 merchant reviews, and it has been listed on the marketplace since 2026. It is listed under the Product review category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Trustpilot.
Who uses Trustpilot?
Trustpilot is actively installed across Shopify stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Product review category on Shopify.
Where does Trustpilot rank on Shopify?
Trustpilot currently sits at position #35 in the Product review category on Shopify. That places it in the top 11% of 322 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does Trustpilot integrate with?
Trustpilot lists 7 integrations on its Shopify marketplace page. The most prominent are Shopify Admin, Facebook, Google, Instagram, Klaviyo, TikTok, plus 1 additional integrations listed on the marketplace page. Integration data is mirrored from the live Shopify listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.