Side-by-side comparison · 24 data points
Get a toll-free phone number for your store for better customer service and to boost sales.
| Phone Numbers & Calls ‑ SBoard | Yuma AI | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
| Metric | Phone Numbers & Calls ‑ SBoard | Yuma AI |
|---|---|---|
| Rating | 2.5 ★ | ★ 5.0 ★ |
| Total reviews | 9 | 9 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free trial available |
| Built for Shopify | — | — |
| Pricing tiers | ★ 3 tiers | 2 tiers |
| Listed features | 3 | ★ 5 |
| Languages | 1 supported | 1 supported |
| Listed since | Oct 2018 | May 2025 |
Based on the data on this page, Yuma AI is the stronger choice for most Shopify App Store merchants — 5.0★ vs Phone Numbers & Calls ‑ SBoard's 2.5★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing entry tiers: Phone Numbers & Calls ‑ SBoard at Free plan available, Yuma AI at Free trial available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Recommended by size: small/early-stage merchants who need fast install and low risk should default to Yuma AI; mid-market and enterprise merchants with specific feature requirements should evaluate both — Phone Numbers & Calls ‑ SBoard's 9-review base may include the workflow context that matches your specific use case better than Yuma AI's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Phone Numbers & Calls ‑ SBoard audit • Yuma AI audit
| Keyword | Phone Numbers & Calls ‑ SBoard | Yuma AI |
|---|---|---|
| helpdesk | #1271 | #291 |
| customer support | #12712 | #38 |
| help center | #1262 | #58 |
| customer service | #137 | #84 |
No tracked changes.
Both Phone Numbers & Calls ‑ SBoard and Yuma AI offer paid plans only. Phone Numbers & Calls ‑ SBoard starts at Free plan available; Yuma AI starts at Free trial available. Compare the per-tier features in the Pricing section above before committing.
Yuma AI has the higher average rating (5.0★ from 9 reviews) compared to Phone Numbers & Calls ‑ SBoard (2.5★ from 9 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Yuma AI holds the higher average rating (5.0★ vs 2.5★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. AppRanks doesn't measure setup time directly, and the Shopify App Store publishes no review base that would let us infer it for these two — read the recent reviews on each app's detail page for user-reported install experience.
Phone Numbers & Calls ‑ SBoard typically suits early-stage and growth-mode teams based on its published review base (9 reviews). Yuma AI typically suits early-stage and growth-mode teams based on its published review base (9 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Phone Numbers & Calls ‑ SBoard and Yuma AI both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Yuma AI" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.