Side-by-side comparison · 24 data points
Let customers raise order-linked support tickets from their account. Fewer emails, fewer disputes.
| Appstle℠ Subscriptions App | Ticketline | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed |
Conveniently setup and manage subscriptions & boxes with robust merchant tools, and an intuitive UI
| Metric | Appstle℠ Subscriptions App | Ticketline: Support Tickets |
|---|---|---|
| Rating | 5.0 ★ | 5.0 ★ |
| Total reviews | ★ 7.7k | 1 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free trial available |
| Built for Shopify | ★ Yes | — |
| Pricing tiers | ★ 4 tiers | 3 tiers |
| Listed features | 5 | 5 |
| Featured placements | 4 | — |
| Review velocity (30d) | 375 new | — |
| Languages | 1 supported | 11 supported |
| Listed since | Apr 2021 | Mar 2026 |
Appstle℠ Subscriptions App and Ticketline: Support Tickets are evenly matched on rating (5.0★ vs 5.0★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow. Pricing entry tiers: Appstle℠ Subscriptions App at Free plan available, Ticketline: Support Tickets at Free trial available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Appstle℠ Subscriptions App has the larger user base (7,709 reviews vs 1), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Ticketline: Support Tickets's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort of orders for 7-14 days before committing. The data tables below show the per-feature breakdown — for most merchants the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Appstle℠ Subscriptions App audit • Ticketline: Support Tickets audit
| Last updated | — | — |
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| Keyword | Appstle℠ Subscriptions App | Ticketline |
|---|---|---|
| subscribe | #1 | Not ranked |
| subscriptions app | #1 | Not ranked |
| subscribe and save | #1 | Not ranked |
| customer support | Not ranked | #35 |
| customer support chatbot | Not ranked | #42 |
Not featured in any section recently.
| Signal | Appstle℠ Subscriptions App | Ticketline |
|---|---|---|
| Average rating | 5.0 ★ (7.7k) | 5.0 ★ (1) |
| Rating distribution | 598% 41% 30% 20% 10% | 5— 4— 3— 2— 1— |
| Reviews · last 7 days | +87 | — |
| Reviews · last 30 days | +375 | — |
| Reviews · last 90 days | +1.3k | — |
Both Appstle℠ Subscriptions App and Ticketline: Support Tickets offer paid plans only. Appstle℠ Subscriptions App starts at Free plan available; Ticketline: Support Tickets starts at Free trial available. Compare the per-tier features in the Pricing section above before committing.
Appstle℠ Subscriptions App (5.0★, 7,709 reviews) and Ticketline: Support Tickets (5.0★, 1 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
It depends on what you're optimizing for. Appstle℠ Subscriptions App fits better if you prioritize broader integrations; Ticketline: Support Tickets is the call if you need the larger user base. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Shopify App Store marketplace. Appstle℠ Subscriptions App has more onboarding documentation maturity (7,709 reviews vs 1), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Appstle℠ Subscriptions App typically suits established stores with steady traffic based on its review-base composition (7,709 reviews). Ticketline: Support Tickets aligns more with early-stage and growth-mode stores (1 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
The support has been really amazing. With very little experience, we have been able to enable subscriptions going and have been able to make minor, but brand important steps that their support team has handled so quickly. Might be the most refreshing chat support I've ever used. Well Done!
A great app that has helped us increase recurring revenue and improve our subscription experience. The customer support is excellent. Aiden was especially helpful, providing quick replies and positive, practical suggestions.
very good with there help when i needed it
Customer support is next level, always been great
Customer service chat was great and helped with all my questions. Finally set up my subscription plan the way i wanted it to work.
No reviews yet.
Migration support varies by app and category. Appstle℠ Subscriptions App and Ticketline: Support Tickets both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Ticketline: Support Tickets" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
