Side-by-side comparison · 24 data points
Reduce missed inquiries, recover abandoned carts & increase revenue via WhatsApp. Ready in minutes.
| Moose WhatsApp Chat Button | Smartsupp Live Chat & Chatbots | |
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| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
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| Developer | ||
| Listed |
Elevate Your Store with Smartsupp: Live Chat, Chatbot, Mira AI Shopping Assistant and AI Tools
| Metric | Moose WhatsApp Chat Button | Smartsupp Live Chat & Chatbots |
|---|---|---|
| Rating | ★ 5.0 ★ | 2.3 ★ |
| Total reviews | ★ 162 | 4 |
| Free plan | Yes | Yes |
| Pricing | Free | Free plan available |
| Built for Shopify | ★ Yes | — |
| Pricing tiers | — | 4 tiers |
| Listed features | ★ 5 | 4 |
| Featured placements | 1 | — |
| Languages | 1 supported | 9 supported |
| Listed since | May 2025 | Oct 2021 |
Based on the data on this page, Moose WhatsApp Chat Button is the stronger choice for most Shopify App Store merchants — 5.0★ vs Smartsupp Live Chat & Chatbots's 2.3★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing entry tiers: Moose WhatsApp Chat Button at Free, Smartsupp Live Chat & Chatbots at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Moose WhatsApp Chat Button has the larger user base (162 reviews vs 4), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Smartsupp Live Chat & Chatbots's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended by size: small/early-stage merchants who need fast install and low risk should default to Moose WhatsApp Chat Button; mid-market and enterprise merchants with specific feature requirements should evaluate both — Smartsupp Live Chat & Chatbots's 4-review base may include the workflow context that matches your specific use case better than Moose WhatsApp Chat Button's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Moose WhatsApp Chat Button audit • Smartsupp Live Chat & Chatbots audit
| Last updated | — | — |
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| Keyword | Moose WhatsApp Chat Button | Smartsupp Live Chat & Chatbots |
|---|---|---|
| live chat app | #39 | #51 |
| chat | #6 | #88 |
| messenger chat | #14 | #113 |
| ai live chat | #63 | #67 |
| chat channels | #28 | #141 |
Not featured in any section recently.
No tracked changes.
| Signal | Moose WhatsApp Chat Button | Smartsupp Live Chat & Chatbots |
|---|---|---|
| Average rating | 5.0 ★ (162) | 2.3 ★ (4) |
| Rating distribution | 5100% 40% 30% 20% 10% | 5— 4— 3— 2— 1— |
Both Moose WhatsApp Chat Button and Smartsupp Live Chat & Chatbots offer paid plans only. Moose WhatsApp Chat Button starts at Free; Smartsupp Live Chat & Chatbots starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
Moose WhatsApp Chat Button has the higher average rating (5.0★ from 162 reviews) compared to Smartsupp Live Chat & Chatbots (2.3★ from 4 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Moose WhatsApp Chat Button holds the higher average rating (5.0★ vs 2.3★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. Moose WhatsApp Chat Button has the deeper published review base (162 vs 4), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Moose WhatsApp Chat Button typically suits early-stage and growth-mode teams based on its published review base (162 reviews). Smartsupp Live Chat & Chatbots typically suits early-stage and growth-mode teams based on its published review base (4 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
感谢Mabel的服务
Mabel was of great and prompt support. Thank you
Мейбъл много съм доволна от нея. Реагира бързо , комуникира умно и винаги готова да помогне . благодаря
Se potessi dare più di 5 stelle lo farei senza pensarci due volte! Thomas e Mabel sono stati fantastici nell'assistermi rispondendo con estrema gentilezza, pazienza e professionalità ad ogni mia domanda. Felicissima di aver scaricato questa App, continuerò ad usarla con piacere, sia per la sua semplicità e intuitività
Mabel was amazing and helped me ! She has great initiative.
No reviews yet.
Migration support varies by app and category. Moose WhatsApp Chat Button and Smartsupp Live Chat & Chatbots both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Smartsupp Live Chat & Chatbots" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
