Generated from Smartsupp Live Chat & Chatbots's audit data
Smartsupp Live Chat & Chatbots scores 91/100 across 6 category checks, which places it in the upper tier of audited Shopify App Store listings. Strengths: visual assets at 100/100 and description & content at 94/100 carry the headline — both above the 91/100 overall. Watch-items: technical & support (79/100) and categories & discoverability (88/100) drag the average down; lifting technical & support is the single largest available lever. Per-category breakdown below.
This is an independent listing audit for Smartsupp Live Chat & Chatbots on Shopify. It scored 91/100 (grade A) on today's snapshot. Top strength: Visual Assets at 100/100. Biggest gap: Technical & Support at 79/100. We re-audit every 24 hours from the canonical Shopify listing.
Six weighted areas, pass / warning / fail per check, tiers at 85 / 65. Full methodology · Glossary
Last updated: September 6, 2026
Smartsupp Live Chat & Chatbots's overall score of 91/100 is an excellent overall result, computed as the weighted average of 6 category checks. The spread is uneven across categories — 3 categories score above the headline number and 3 score below. The strongest category is Visual Assets (100/100, +9 vs overall); the weakest is Technical & Support (79/100), only 12 points below the overall — the score is already tightly bunched. Top three by score: Visual Assets (100), Description & Content (94), Languages (92).
Scoring criteria, category weightings, and the full rubric (identical across every Shopify App Store listing AppRanks audits) are documented on the methodology page and the audit-score glossary entry. Disputes or data corrections: [email protected].
Smartsupp Live Chat & Chatbots scored 91/100 in the AppRanks listing audit — an excellent overall result. The score is the weighted average of 6 category checks: Title Optimization 88/100, Description & Content 94/100, Visual Assets 100/100, Categories & Discoverability 88/100, Technical & Support 79/100, Languages 92/100. Each category is scored against a fixed rubric that is identical for every app on the platform, so scores are directly comparable across Shopify listings.
Smartsupp Live Chat & Chatbots's strongest audit area is Visual Assets, scored at 100/100. Of the 4 checks AppRanks runs in this category, 4 pass cleanly, with the remainder in warning rather than failing state. This is the dimension a competing listing would need to match before Smartsupp Live Chat & Chatbots loses its current edge in this category.
The weakest area in Smartsupp Live Chat & Chatbots's audit is Technical & Support, scored at 79/100. The category has no outright failures, but several checks land in warning state and could move the score up if addressed. Tightening this category is the highest-impact change available to the listing — its weight in the overall score makes it the lever most likely to move the headline number on the next refresh.