Side-by-side comparison · 24 data points
Save hours on returns and exchanges with a simple admin portal and optional customer self-serve.
| ExchangeIt Returns & Exchange | Returnless | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
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| Listed | ||
| Last updated |
Get your returns in check. Handle returns faster, reduce costs and prevent future returns
| Metric | ExchangeIt Returns & Exchange | Returnless |
|---|---|---|
| Rating | 4.9 ★ | — |
| Total reviews | 94 | 0 |
| Free plan | ★ Yes | — |
| Pricing | ★ Free trial available | From $105/month |
| Built for Shopify | ★ Yes | — |
| Pricing tiers | 3 tiers | 3 tiers |
| Listed features | ★ 5 | 4 |
| Languages | 1 supported | 3 supported |
| Listed since | Sep 2015 | Apr 2026 |
Based on the data on this page, ExchangeIt Returns & Exchange is the stronger choice for most Shopify App Store merchants — 4.9★ vs Returnless's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
On pricing, ExchangeIt Returns & Exchange offers a free tier (Free trial available) while Returnless starts at From $105/month. For early-stage teams validating fit, the free-tier path lets you run the app on real workloads before committing budget.
Recommended by size: small/early-stage merchants who need fast install and low risk should default to ExchangeIt Returns & Exchange; mid-market and enterprise merchants with specific feature requirements should evaluate both — Returnless's 0-review base may include the workflow context that matches your specific use case better than ExchangeIt Returns & Exchange's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: ExchangeIt Returns & Exchange audit • Returnless audit
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| Keyword | ExchangeIt Returns & Exchange | Returnless |
|---|---|---|
| returns and exchanges | #16 | Not ranked |
| returns exchanges | #16 | Not ranked |
| returns | #17 | Not ranked |
ExchangeIt Returns & Exchange is the cheaper option — it offers a free plan (Free trial available). Returnless starts at From $105/month. Both publish their pricing on the Shopify App Store; AppRanks mirrors what's listed on each refresh cycle.
AppRanks cannot separate these two on rating, because neither publishes one. ExchangeIt Returns & Exchange does carry the larger published review base (94 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. ExchangeIt Returns & Exchange has the deeper published review base (94 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
ExchangeIt Returns & Exchange typically suits early-stage and growth-mode teams based on its published review base (94 reviews). Returnless typically suits early-stage and growth-mode teams based on its published review base (0 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. ExchangeIt Returns & Exchange and Returnless both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Returnless" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
