Side-by-side comparison · 24 data points
Turn refunds into exchanges and store credit. Return portal built for European brands and carriers.
| Returbo Returns & Exchanges | Return Prime | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
Return Prime is a returns & exchanges platform for growing D2C brands.
| Metric | Returbo Returns & Exchanges | Return Prime:Return & Exchange |
|---|---|---|
| Rating | ★ 5.0 ★ | 4.8 ★ |
| Total reviews | 93 | ★ 768 |
| Free plan | Yes | Yes |
| Pricing | Free trial available | Free to install |
| Built for Shopify | — | — |
| Pricing tiers | 4 tiers | 4 tiers |
| Listed features | 5 | 5 |
| Languages | 1 supported | 1 supported |
| Listed since | Jan 2023 | Oct 2020 |
Returbo Returns & Exchanges edges out Return Prime:Return & Exchange on rating (5.0★ vs 4.8★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number.
Pricing entry tiers: Returbo Returns & Exchanges at Free trial available, Return Prime:Return & Exchange at Free to install. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Return Prime:Return & Exchange has the larger user base (768 reviews vs 93), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Returbo Returns & Exchanges's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended by size: small/early-stage merchants who need fast install and low risk should default to Returbo Returns & Exchanges; mid-market and enterprise merchants with specific feature requirements should evaluate both — Return Prime:Return & Exchange's 768-review base may include the workflow context that matches your specific use case better than Returbo Returns & Exchanges's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Returbo Returns & Exchanges audit • Return Prime:Return & Exchange audit
| Keyword | Returbo Returns & Exchanges | Return Prime |
|---|---|---|
| returns and exchanges | #13 | #1 |
| returns and exchanges management | #8 | #7 |
| return | #19 | #1 |
| exchanges | #15 | #5 |
| protection returns | #7 | #13 |
Both Returbo Returns & Exchanges and Return Prime:Return & Exchange offer paid plans only. Returbo Returns & Exchanges starts at Free trial available; Return Prime:Return & Exchange starts at Free to install. Compare the per-tier features in the Pricing section above before committing.
Returbo Returns & Exchanges has the higher average rating (5.0★ from 93 reviews) compared to Return Prime:Return & Exchange (4.8★ from 768 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Returbo Returns & Exchanges holds the higher average rating (5.0★ vs 4.8★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. Return Prime:Return & Exchange has the deeper published review base (768 vs 93), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Returbo Returns & Exchanges typically suits early-stage and growth-mode teams based on its published review base (93 reviews). Return Prime:Return & Exchange typically suits early-stage and growth-mode teams based on its published review base (768 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Returbo Returns & Exchanges and Return Prime:Return & Exchange both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Returbo Returns & Exchanges" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
