Returbo Returns & Exchanges for Shopify App Store
By Returbo AB
Returbo Returns & Exchanges is the #22 ranked returns and exchanges app on Shopify, with a 5.0 average rating from 93 reviews, with a free plan available, as of Sep 4, 2026.
Returbo Returns & Exchanges is a Shopify App Store app by Returbo AB, launched January 2023. With a rating of 5.0★ from 93 reviews, it currently ranks #22 in the Returns and exchanges category.
AppRanks data: Returbo Returns & Exchanges ranks #22 in Returns and exchanges on Shopify App Store, placing it in the top 9% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Returbo Returns & Exchanges is a category-leading Shopify app with a limited review volume. It is listed in the Returns and exchanges category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 93 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
- +Published by Returbo AB — established developer track record
Cons
- −Limited review base (93) — ratings can shift significantly with new feedback
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About Returbo Returns & Exchanges
How Returbo Returns & Exchanges works
Still running returns through your inbox and a spreadsheet? Returbo moves the whole flow into a branded portal on your store, built for high-volume brands in the Nordics and EU. Customers register returns, exchanges and claims themselves, labels from PostNord, DHL and more are generated and tracked until the item is back on your shelf. Offer an exchange or store credit before the refund is issued. EU 2023/2673 withdrawal form included. Start free and prove it on your own returns before you pay.
Screenshots
Key features
- Replace return emails and spreadsheets with one branded return portal
- Let customers resolve returns, exchanges and claims themselves
- Shipping labels created and tracked automatically
- Require photos and comments on every claim before it reaches your team
- Offer an exchange or store credit before the refund is ever issued
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- All Features IncludedGet access to all features available in your subscription.niche
- Automated Approval ProcessesStreamline workflows with automatic approval for requests.common
- Automated RefundsProcess refunds automatically for returned items or canceled orders.common
- Bring Your Own DataIntegrate and use your existing data within the application.
- Checkout TrackingMonitor the checkout process to identify drop-off points.table-stakes
- Compliance ReportingGenerate reports to ensure adherence to regulatory standards.
- Custom Branding SolutionsImplement custom branding strategies to enhance your market presence.common
- Custom Policy ManagementCreate and manage tailored policies for your business operations.common
- Data Privacy ManagementManage and protect user data to ensure privacy compliance.
- Dedicated Account ManagerWork with a dedicated account manager for tailored support.niche
- Discount CodesCreate and manage discount codes to incentivize purchases.differentiator
- Email NotificationsSend timely notifications to customers via email for important updates.table-stakes
- Gift CardsSell gift cards for customers to give as presents or use themselves.differentiator
- Holiday GiftsManage and promote holiday gift options and returns for customers.differentiator
- Multi-Language SupportOffer a multilingual experience for your customers.common
- Non-Returnable Items PolicyDefine and manage policies for non-returnable items effectively.common
- PostNord ShippingLeverage PostNord for effective shipping and logistics solutions.
- Product ExchangesFacilitate product exchanges between customers and your store.common
- QR Code GenerationGenerate dynamic QR codes for marketing and product information access.differentiator
- Refund ManagementManage and track all customer refunds efficiently.table-stakes
- Product ReplacementsManage product replacements for customer orders.common
- Return PortalFacilitate product returns through a dedicated portal.table-stakes
- Return Reasons ManagementTrack and categorize reasons for product returns to improve offerings.common
- Return Windows ManagementSet and manage return windows for customer orders effectively.common
- Shipping LabelsGenerate and print shipping labels for order fulfillment.common
- SMS NotificationsSend timely SMS notifications and alerts to your audience.differentiator
- Stock UpdatesStay informed about changes in stock levels and availability.differentiator
- Terms and Conditions ManagementCreate and manage terms and conditions for your services.
- Unlimited BundlesCreate and offer an unlimited number of bundle deals to customers.
- UPS IntegrationIntegrate UPS for streamlined shipping and tracking solutions.common
- Widget Placement ControlControl the position of widgets for optimal layout.
- Self-Service ReturnsAllow customers to initiate returns on their own for convenience.niche
Pricing plans
Core89/month
|
Plus249/month
|
Most popular Premium479/month
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Enterprise
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Category rankings
As of Sep 5, 2026- Returns and exchanges#22of 260Top 9%
- Legal#32of 492Top 7%
- Return and warranty#70of 297Top 24%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Returbo Returns & Exchanges ranks for 17 keywords across Shopify App Store. Here are the top 3:
- Rank #8
- Rank #10
- Rank #13
Competitors & alternatives
Returbo Returns & Exchanges doesn't have curated competitor matchups yet. Other tracked returns and exchanges apps on Shopify:
Frequently asked questions
What is Returbo Returns & Exchanges?
Returbo Returns & Exchanges is an app for Shopify. It currently holds a 5.0-star rating from 93 merchant reviews, and it has been listed on the marketplace since 2023. It is listed under the Returns and exchanges category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Returbo AB.
Is Returbo Returns & Exchanges free?
Returbo Returns & Exchanges offers a free plan that merchants can install on Shopify without entering payment details. Paid tiers Core, Plus, Premium unlock additional features for teams that outgrow the free plan. Pricing details on this page are mirrored from the live Shopify listing and refresh on each scrape cycle.
Who uses Returbo Returns & Exchanges?
Returbo Returns & Exchanges is actively installed across Shopify stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Returns and exchanges category on Shopify.
Where does Returbo Returns & Exchanges rank on Shopify?
Returbo Returns & Exchanges currently sits at position #22 in the Returns and exchanges category on Shopify. That places it in the top 8% of 260 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does Returbo Returns & Exchanges integrate with?
Returbo Returns & Exchanges lists 7 integrations on its Shopify marketplace page. The most prominent are Shopify Admin, Bring, Bundles.app, DHL, PostNord, Shippypro, plus 1 additional integration listed on the marketplace page. Integration data is mirrored from the live Shopify listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.