Loop Returns & Exchanges for Shopify App Store
By Loop
Loop Returns & Exchanges is the #7 ranked order tracking app on Shopify, with a 4.7 average rating from 425 reviews, with a free plan available, as of July 9, 2026.
Loop Returns & Exchanges is a Shopify App Store app by Loop, launched May 2021. With a rating of 4.7★ from 425 reviews, it currently ranks #7 in the Order tracking category.
AppRanks data: Loop Returns & Exchanges ranks #7 in Order tracking on Shopify App Store, placing it in the top 3% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Loop Returns & Exchanges is a highly rated Shopify app with a growing review traction. It is listed in the Order tracking category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 425 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +High average rating (4.7★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
- +Published by Loop — established developer track record
Cons
- −Single-language listing (English) — international merchants may need translation tooling
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About Loop Returns & Exchanges
How Loop Returns & Exchanges works
Loop is the AI operations platform built for retention. Loop unites tracking, order editing, returns management, shipping, exchanges, fraud prevention and more into one AI-powered platform. Loop Intelligence learns from orders and shopper behavior to improve decisions over time - reducing return costs, preventing abuse, increasing exchanges, and delivering shopper confidence through predictable experiences.
Screenshots
Key features
- Automate returns & incentivize exchanges with Shop Now & Bonus Credit
- Improve pre-purchase conversion with Checkout+, Package Protection and Delivery
- Prevent return fraud with AI, rules, Workflows & blocklists
- Let customers edit orders post-purchase to reduce cancellations & support
- Proactive tracking & notifications that reduce WISMO & improve visibility
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- AnalyticsAccess and analyze data to gain insights into your business performance.table-stakes
- APIUtilize APIs to connect and extend your application's functionality.Niche
- Automated Approval ProcessesStreamline workflows with automatic approval for requests.table-stakes
- Automated RefundsProcess refunds automatically for returned items or canceled orders.table-stakes
- Customer BlocklistsManage customer blocklists to control communication preferences.Differentiator
- Branded Tracking PageCreate a custom tracking page that reflects your brand identity.Niche
- Checkout ProcessStreamline the checkout process to enhance customer experience and reduce cart abandonment.Common
- Checkout TrackingMonitor the checkout process to identify drop-off points.table-stakes
- Custom Branding SolutionsImplement custom branding strategies to enhance your market presence.table-stakes
- Customer AccountsAllow customers to create and manage their own accounts.Common
- Custom NotificationsSend personalized app notifications and alerts to users.Common
- Custom Policy ManagementCreate and manage tailored policies for your business operations.table-stakes
- Custom Workflow CreationDesign and implement custom workflows tailored to your business needs.Niche
- Email CommunicationUtilize email as a primary channel for customer communication.Common
- Email AutomationAutomate your email marketing campaigns for better engagement and efficiency.Niche
- Email NotificationsSend timely notifications to customers via email for important updates.table-stakes
- Estimated Delivery DateProvide customers with estimated delivery dates for their orders.
- Fraud PreventionImplement measures to prevent fraudulent activities in transactions.Niche
- Gift CardsSell gift cards for customers to give as presents or use themselves.Common
- Global TrackingImplement tracking solutions that work across multiple platforms and regions.
- Holiday GiftsManage and promote holiday gift options and returns for customers.Differentiator
- In-Store ReturnsAllow customers to return online purchases at physical store locations.Differentiator
- Manual Refund ProcessingProcess refunds manually for customer transactions as needed.table-stakes
- Multi-Carrier Shipping SupportSupport multiple carriers for flexible shipping options.Niche
- Multi-Language SupportOffer a multilingual experience for your customers.Common
- Non-Returnable Items PolicyDefine and manage policies for non-returnable items effectively.table-stakes
- Order ExportExport order data in bulk for reporting and analysis.Niche
- Order Lookup PageProvide customers with a page to track and lookup their orders easily.Niche
- Product ExchangesFacilitate product exchanges between customers and your store.table-stakes
- QR Code GenerationGenerate dynamic QR codes for marketing and product information access.Differentiator
- Real-Time NotificationsGet immediate alerts for important updates and events.Niche
- Real-Time TrackingMonitor shipments and inventory in real-time for better visibility.Common
- Refund ManagementManage and track all customer refunds efficiently.table-stakes
- Product ReplacementsManage product replacements for customer orders.Differentiator
- Return PortalFacilitate product returns through a dedicated portal.table-stakes
- Return Reasons ManagementTrack and categorize reasons for product returns to improve offerings.table-stakes
- Return Windows ManagementSet and manage return windows for customer orders effectively.table-stakes
- Shiphero IntegrationIntegrate with Shiphero for streamlined shipping management.Common
- Shipping LabelsGenerate and print shipping labels for order fulfillment.Common
- SMS MessagingEngage customers through targeted SMS messages for promotions and updates.
- SMS NotificationsSend timely SMS notifications and alerts to your audience.Differentiator
- Stock UpdatesStay informed about changes in stock levels and availability.Differentiator
- Translation ServicesTranslate your store content into different languages.Niche
- Returns ManagementManage product returns seamlessly to enhance customer satisfaction.Differentiator
- Tracking ManagementAutomate and manage tracking processes for efficiency.Niche
Pricing plans
Checkout+
|
Essential155/month
|
Most popular Advanced340/month
|
Category rankings
As of Jul 9, 2026- Order tracking#7of 272Top 3%
- Returns and exchanges#9of 213Top 5%
- Return and warranty#13of 34Top 39%
- Order#17of 32Top 54%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Featured placements
Loop Returns & Exchanges has been featured in the following sections on Shopify App Store in the last 30 days:
- categoryOrders
Keyword rankings
Loop Returns & Exchanges ranks for 27 keywords across Shopify App Store. Here are the top 3:
- Rank #4
- Rank #2
- 3.returnsRank #3
Competitors & alternatives
Loop Returns & Exchangesdoesn't have curated competitor matchups yet. Other tracked order tracking apps on Shopify:
Frequently asked questions
What is Loop Returns & Exchanges?
Loop Returns & Exchanges is an app for Shopify. It currently holds a 4.7-star rating from 425 merchant reviews, and it has been listed on the marketplace since 2021. It is listed under the Order tracking category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Loop.
Is Loop Returns & Exchanges free?
Loop Returns & Exchanges offers a free plan that merchants can install on Shopify without entering payment details. Paid tiers Essential, Advanced unlock additional features for teams that outgrow the free plan. Pricing details on this page are mirrored from the live Shopify listing and refresh on each scrape cycle.
Who uses Loop Returns & Exchanges?
Loop Returns & Exchanges is actively installed across Shopify stores tracked by AppRanks. Its review base of 425 suggests adoption is concentrated in growth-stage and mid-market stores. It is part of the Order tracking category on Shopify.
Where does Loop Returns & Exchanges rank on Shopify?
Loop Returns & Exchanges currently sits at position #7 in the Order tracking category on Shopify. That places it in the top 3% of 272 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does Loop Returns & Exchanges integrate with?
Loop Returns & Exchanges lists 11 integrations on its Shopify marketplace page. The most prominent are Checkout, Customer accounts, Shopify POS, Shopify Flow, Shopify Admin, Attentive, plus 5 additional integrations listed on the marketplace page. Integration data is mirrored from the live Shopify listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.