ReplayPRO vs Zigpoll Customer Surveys

Zigpoll Customer Surveys edges out ReplayPRO: Replays & Heatmaps on rating (5.0★ vs 4.7★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number.

Pricing entry tiers: ReplayPRO: Replays & Heatmaps at Free plan available, Zigpoll Customer Surveys at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

Zigpoll Customer Surveys has the larger user base (548 reviews vs 17), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. ReplayPRO: Replays & Heatmaps's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Recommended by size: small/early-stage merchants who need fast install and low risk should default to Zigpoll Customer Surveys; mid-market and enterprise merchants with specific feature requirements should evaluate both — ReplayPRO: Replays & Heatmaps's 17-review base may include the workflow context that matches your specific use case better than Zigpoll Customer Surveys's broader-but-shallower coverage.

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Is ReplayPRO: Replays & Heatmaps or Zigpoll Customer Surveys cheaper?

Both ReplayPRO: Replays & Heatmaps and Zigpoll Customer Surveys offer paid plans only. ReplayPRO: Replays & Heatmaps starts at Free plan available; Zigpoll Customer Surveys starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.

Which has better reviews, ReplayPRO: Replays & Heatmaps or Zigpoll Customer Surveys?

Zigpoll Customer Surveys has the higher average rating (5.0★ from 548 reviews) compared to ReplayPRO: Replays & Heatmaps (4.7★ from 17 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose ReplayPRO: Replays & Heatmaps or Zigpoll Customer Surveys?

Zigpoll Customer Surveys holds the higher average rating (5.0★ vs 4.7★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, ReplayPRO: Replays & Heatmaps or Zigpoll Customer Surveys?

Both apps are one-click installs from the Shopify App Store. Zigpoll Customer Surveys has the deeper published review base (548 vs 17), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Shopify App Store merchants?

ReplayPRO: Replays & Heatmaps typically suits early-stage and growth-mode teams based on its published review base (17 reviews). Zigpoll Customer Surveys typically suits early-stage and growth-mode teams based on its published review base (548 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.