Side-by-side comparison · 24 data points
An AI Order Agent that answers “Where is my order?” for your customers, 24/7
| Order Genie | ||
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
| Metric | Order Genie | |
|---|---|---|
| Rating | — | 4.4 ★ |
| Total reviews | 0 | 824 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free to install |
| Built for Shopify | — | — |
| Pricing tiers | ★ 4 tiers | 1 tier |
| Listed features | ★ 5 | 4 |
| Featured placements | — | 1 |
| Languages | 1 supported | 1 supported |
| Listed since | Dec 2025 | Jul 2025 |
Based on the data on this page, WhatsApp is the stronger choice for most Shopify App Store merchants — 4.4★ vs Order Genie's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing entry tiers: Order Genie at Free plan available, WhatsApp at Free to install. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
WhatsApp has the larger user base (824 reviews vs 0), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Order Genie's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended by size: small/early-stage merchants who need fast install and low risk should default to WhatsApp; mid-market and enterprise merchants with specific feature requirements should evaluate both — Order Genie's 0-review base may include the workflow context that matches your specific use case better than WhatsApp's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Order Genie audit • WhatsApp audit
| Keyword | Order Genie | |
|---|---|---|
| order updates | Not ranked | #1 |
| whatsapp order notifications and recovery | Not ranked | #2 |
| order notifications | Not ranked | #8 |
| chatbox | #239 | Not ranked |
Not featured in any section recently.
Both Order Genie and WhatsApp offer paid plans only. Order Genie starts at Free plan available; WhatsApp starts at Free to install. Compare the per-tier features in the Pricing section above before committing.
AppRanks cannot separate these two on rating, because neither publishes one. WhatsApp does carry the larger published review base (824 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. WhatsApp has the deeper published review base (824 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Order Genie typically suits early-stage and growth-mode teams based on its published review base (0 reviews). WhatsApp typically suits early-stage and growth-mode teams based on its published review base (824 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Order Genie and WhatsApp both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Order Genie" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
