Order Genie is the #263 ranked order tracking app on Shopify, with a free plan available, as of Sep 7, 2026.
Order Genie is a Shopify App Store app by Nerddevs Ltd, launched December 2025.
AppRanks data: Order Genie ranks #263 in Order tracking on Shopify App Store, placing it in the top 80% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Order Genie is a newly-listed Shopify app with a limited review volume. It is listed in the Order tracking category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by Nerddevs Ltd — established developer track record
Cons
- −No public reviews yet — fit and reliability are unverified
Looking to switch from Order Genie?
See Order Genie's alternatives ranked by audit score, rating, and review velocity.
About Order Genie
How Order Genie works
Most of your support inbox is the same few questions: where is my order, when will it arrive, what is your return policy.
Order Genie is an AI Order Agent for your store. It reads the real order - fulfillment status, carrier, tracking number, estimated delivery - from an order number and email, with no customer account and no sign-in. It answers shipping, return and policy questions from files you upload.
When Genie can't answer, it sends you the question with the whole conversation attached.
Screenshots
Key features
- Answers “Where is my order?” with real fulfillment and tracking data
- Finds orders by order number and email — no customer account, no sign-in.
- Answers shipping, returns and FAQ questions from files you upload
- Genie handles the questions your data can answer — the rest reach a human.
- Suggests products from your catalog during the conversation
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- AI ChatbotsUtilize AI chatbots to automate customer interactions and support.table-stakes
- AI AnalyticsUtilize AI-driven analytics tools for actionable insights and reporting.common
- Branding RemovalEasily remove branding elements from your store or products.niche
- Custom Branding SolutionsImplement custom branding strategies to enhance your market presence.niche
- Customer Insights AnalysisGain actionable insights from customer data to drive decisions.differentiator
- Live Chat SupportEngage with support agents in real-time through live chat.table-stakes
- Priority SupportReceive prioritized assistance to resolve issues faster.common
- Instant SuggestionsProvide users with real-time suggestions based on their input.common
- Real-Time Order TrackingTrack orders in real-time for accurate delivery information.
Pricing plans
FREE
|
STARTER29/month
|
Most popular GROWTH49/month
|
PRO99/month
|
Category rankings
As of Sep 8, 2026- Order tracking#263of 331Top 80%
- Chat#749of 980Top 77%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Order Genie ranks for 1 keywords across Shopify App Store. Here are the top 1:
- 1.chatboxRank #239
Competitors & alternatives
Order Genie doesn't have curated competitor matchups yet. Other tracked order tracking apps on Shopify:
Frequently asked questions
What is Order Genie?
Order Genie is an app for Shopify. It is published on Shopify App Store and tracked by AppRanks, and it has been listed on the marketplace since 2025. It is listed under the Order tracking category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Nerddevs Ltd.
Is Order Genie free?
Order Genie offers a free plan that merchants can install on Shopify without entering payment details. Paid tiers STARTER, GROWTH, PRO unlock additional features for teams that outgrow the free plan. Pricing details on this page are mirrored from the live Shopify listing and refresh on each scrape cycle.
Who uses Order Genie?
Order Genie is actively installed across Shopify stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Order tracking category on Shopify.
Where does Order Genie rank on Shopify?
Order Genie currently sits at position #263 in the Order tracking category on Shopify. That places it in the top 79% of 331 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.