Side-by-side comparison
WhatsApp marketing automation for D2C: AI flows, abandoned cart recovery, WhatsApp chat inbox
| Metric | MSG91 | Zoko WhatsApp Marketing & Chat |
|---|---|---|
| Rating | 2.0 ★ | ★ 4.9 ★ |
| Total reviews | 4 | ★ 463 |
| Free plan | Yes | Yes |
| Pricing | Free plan available | Free trial available |
| Pricing tiers | 1 tier | ★ 4 tiers |
| Listed features | 3 | ★ 5 |
| Featured placements | — |
On the measured data here, Zoko WhatsApp Marketing & Chat leads on more dimensions (4 vs 2). Pick MSG91 if one of the points where it leads is what you need.
Built only from the Shopify App Store listing data shown on this page. AppRanks does not accept payment to influence comparisons. Read the methodology
Read each app's audit: MSG91 audit • Zoko WhatsApp Marketing & Chat audit
| Field | MSG91 | Zoko WhatsApp Marketing & Chat |
|---|---|---|
| Tagline | ||
| Listing audit | 81/100 listing audit | 85/100 listing audit |
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer |
| 1 |
| Languages | 1 supported | 1 supported |
|---|
| Listed since | Aug 2022 | Dec 2020 |
|---|
| Listed |
|---|
| Keyword | MSG91 | Zoko WhatsApp Marketing & Chat |
|---|---|---|
| chatbox | #125 | #21 |
| chatbot ai | #75 | #110 |
| ai chat | #170 | #41 |
| chatbot | #124 | #90 |
| chat | #221 | #25 |
Not featured in any section recently.
MSG91 is cheaper to start with — it offers a free plan and Zoko WhatsApp Marketing & Chat doesn't list one. Prices are as listed on the Shopify App Store; check what each tier includes in the Pricing section above.
Zoko WhatsApp Marketing & Chat has the higher average rating (4.9★ from 463 reviews) compared to MSG91 (2.0★ from 4 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Zoko WhatsApp Marketing & Chat holds the higher average rating (4.9★ vs 2.0★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. AppRanks doesn't measure setup time directly; Zoko WhatsApp Marketing & Chat has more published reviews to read for user-reported install experience (463 vs 4).
AppRanks cannot say which fits a larger or smaller operation — there is no store-size measurement in the Shopify App Store data. What it can show: MSG91 has 4 published reviews; Zoko WhatsApp Marketing & Chat has 463 published reviews. Compare plan limits and pricing tiers against your own volume.
Migration support varies by app and category. MSG91 and Zoko WhatsApp Marketing & Chat both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from MSG91" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.