Side-by-side comparison · 24 data points
Simplify customer support with fast and personalized email automation.
| Mailo | AI | Redo | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
| Metric | Mailo | AI Email Support | Redo |
|---|---|---|
| Rating | 4.7 ★ | ★ 4.9 ★ |
| Total reviews | 4 | ★ 749 |
| Free plan | Yes | Yes |
| Pricing | Free trial available | Free plan available |
| Built for Shopify | — | — |
| Pricing tiers | 4 tiers | 4 tiers |
| Listed features | 5 | 5 |
| Featured placements | — | 1 |
| Languages | 1 supported | 1 supported |
| Listed since | Jun 2023 | May 2020 |
Redo edges out Mailo | AI Email Support on rating (4.9★ vs 4.7★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number.
Pricing entry tiers: Mailo | AI Email Support at Free trial available, Redo at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Redo has the larger user base (749 reviews vs 4), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Mailo | AI Email Support's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended by size: small/early-stage merchants who need fast install and low risk should default to Redo; mid-market and enterprise merchants with specific feature requirements should evaluate both — Mailo | AI Email Support's 4-review base may include the workflow context that matches your specific use case better than Redo's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Mailo | AI Email Support audit • Redo audit
| Keyword | Mailo | AI | Redo |
|---|---|---|
| customer service | #739 | #31 |
| helpdesk | #15010 | #14 |
| inbox | #200 | #15 |
Not featured in any section recently.
Both Mailo | AI Email Support and Redo offer paid plans only. Mailo | AI Email Support starts at Free trial available; Redo starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.
Redo has the higher average rating (4.9★ from 749 reviews) compared to Mailo | AI Email Support (4.7★ from 4 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Redo holds the higher average rating (4.9★ vs 4.7★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. Redo has the deeper published review base (749 vs 4), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Mailo | AI Email Support typically suits early-stage and growth-mode teams based on its published review base (4 reviews). Redo typically suits early-stage and growth-mode teams based on its published review base (749 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Mailo | AI Email Support and Redo both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Mailo | AI Email Support" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
