Is Lumen or Webkul Helpdesk Support‑UVdesk cheaper?

Lumen is cheaper to start with — it offers a free plan and Webkul Helpdesk Support‑UVdesk doesn't list one. Prices are as listed on the Shopify App Store; check what each tier includes in the Pricing section above.

Should I choose Lumen or Webkul Helpdesk Support‑UVdesk?

AppRanks cannot separate these two on rating, because neither publishes one. Webkul Helpdesk Support‑UVdesk does carry the larger published review base (7 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Lumen or Webkul Helpdesk Support‑UVdesk?

Both apps are one-click installs from the Shopify App Store. AppRanks doesn't measure setup time directly; Webkul Helpdesk Support‑UVdesk has more published reviews to read for user-reported install experience (7 vs 0).

Which works better for small vs large Shopify App Store merchants?

AppRanks cannot say which fits a larger or smaller operation — there is no store-size measurement in the Shopify App Store data. What it can show: Lumen has 0 published reviews; Webkul Helpdesk Support‑UVdesk has 7 published reviews. Compare plan limits and pricing tiers against your own volume.

Can I migrate data between Lumen and Webkul Helpdesk Support‑UVdesk?

Migration support varies by app and category. Lumen and Webkul Helpdesk Support‑UVdesk both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Lumen" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

Lumen vs Webkul Helpdesk Support‑UVdesk

Side-by-side comparison

Lumen

No rating yet

AI chatbot that answers order tracking questions instantly.

shopifyFree plan available

Change

New comparison

Webkul Helpdesk Support‑UVdesk

5.0·7reviews

Converts customer support inquiries into the service tickets. Streamline customer support.

shopifyFree trial available

Change

At a glance

8 metrics · ★ = leads on this metric

Feature comparison between Lumen and Webkul Helpdesk Support‑UVdesk
Metric	Lumen	Webkul Helpdesk Support‑UVdesk
Rating	—	5.0 ★
Total reviews	0	7
Free plan	Yes	Yes
Pricing	Free plan available	Free trial available
Pricing tiers	★ 3 tiers	1 tier
Listed features	★ 5	3
Languages	1 supported	1 supported

AppRanks verdict

Generated from live data on this page

The call

Lumen and Webkul Helpdesk Support‑UVdesk each lead on different measured dimensions — pick by the one that matters most to you.

Where Lumen leads

Lists a free plan; Webkul Helpdesk Support‑UVdesk doesn't.
Lists Analytics, Auto-reply and Chatbot (+5 more) in its marketplace category features; Webkul Helpdesk Support‑UVdesk doesn't.

Where Webkul Helpdesk Support‑UVdesk leads

Ranks higher in Helpdesk: #146 vs #232 of 309.
Lists Contact form and Email in its marketplace category features; Lumen doesn't.

How this is generated

Built only from the Shopify App Store listing data shown on this page. AppRanks does not accept payment to influence comparisons. Read the methodology

Read each app's audit: Lumen audit • Webkul Helpdesk Support‑UVdesk audit

1. Listing metadata

Field-level data

Field	Lumen	Webkul Helpdesk Support‑UVdesk
Tagline	“AI chatbot that answers order tracking questions instantly.”	“Converts customer support inquiries into the service tickets. Streamline customer support.”
Listing audit	85/100 listing audit	90/100 listing audit
Screenshots	6 images	6 images
Languages	English	English
Platforms	Shopify	Shopify
Developer	Mani Labs	Webkul Software Pvt Ltd

Listed	May 18, 2026	May 19, 2017

6. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Lumen	Webkul Helpdesk Support‑UVdesk
helpdesk	#233	#56
ai helpdesk support	Not ranked	#33
helpdesk software	Not ranked	#48
help center	#227	Not ranked

Lumen vs Webkul Helpdesk Support‑UVdesk

Lumen

Webkul Helpdesk Support‑UVdesk

At a glance

AppRanks verdict

1. Listing metadata

2. Pricing & plans

3. Features

4. Categories & rankings

5. Category features

6. Search rankings

7. Activity in the last 90 days

Lumen · 0 changes

Webkul Helpdesk Support‑UVdesk · 1 changes

8. App details

Frequently asked

Is Lumen or Webkul Helpdesk Support‑UVdesk cheaper?

Should I choose Lumen or Webkul Helpdesk Support‑UVdesk?

Which is faster to set up, Lumen or Webkul Helpdesk Support‑UVdesk?

Which works better for small vs large Shopify App Store merchants?

Can I migrate data between Lumen and Webkul Helpdesk Support‑UVdesk?

Track these apps' keyword rankings and listing changes

More popular comparisons