LiveChat vs WhatsApp

LiveChat: AI live chat by Text and WhatsApp are evenly matched on rating (4.4★ vs 4.4★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.

Pricing entry tiers: LiveChat: AI live chat by Text at Free plan available, WhatsApp at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

WhatsApp has the larger user base (815 reviews vs 49), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. LiveChat: AI live chat by Text's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most merchants the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Is LiveChat: AI live chat by Text or WhatsApp cheaper?

Both LiveChat: AI live chat by Text and WhatsApp offer paid plans only. LiveChat: AI live chat by Text starts at Free plan available; WhatsApp starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.

Which has better reviews, LiveChat: AI live chat by Text or WhatsApp?

LiveChat: AI live chat by Text (4.4★, 49 reviews) and WhatsApp (4.4★, 815 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.

Should I choose LiveChat: AI live chat by Text or WhatsApp?

AppRanks cannot separate these two on rating — both sit at 4.4★. WhatsApp does carry the larger published review base (815 vs 49). Read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, LiveChat: AI live chat by Text or WhatsApp?

Both apps are one-click installs from the Shopify App Store. WhatsApp has the deeper published review base (815 vs 49), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Shopify App Store merchants?

LiveChat: AI live chat by Text typically suits early-stage and growth-mode teams based on its published review base (49 reviews). WhatsApp typically suits early-stage and growth-mode teams based on its published review base (815 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between LiveChat: AI live chat by Text and WhatsApp?

Migration support varies by app and category. LiveChat: AI live chat by Text and WhatsApp both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from LiveChat: AI live chat by Text" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.